Catering Sales Manager

3 months ago


الإسكندرية, Egypt AccorHotel Full time

Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions.
- Develop lead sources through prospecting, referrals, trace files, and cold calls.
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
- Conduct site inspections with prospective and existing clients.
- Develop and implement new sales strategies, tactics and action plans for account base.
- Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
- Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):

- Electrical, internet, telecom, audio-visual and exhibit requirements
- Obtain guarantees of food and beverage events from Banquets and kitchen
- Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities.
- Maintain and update current account information records.
- Ensure rooming list is received 30 days prior to arrival with updated billing instructions.
- Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department.
- Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly.
- Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details.
- Maintain visibility throughout events and be the on-site client liaison.
- Follow up post-event to address any issues whilst soliciting return business.
- Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel.
- Prepare weekly, monthly, quarterly and annual reports as required.

**Qualifications**
- Diploma in Tourism / Hospitality Management / Events Management.
- Minimum 3 years of experience in group, catering and conference sales or 1 year of experience in a similar capacity with proven track record.
- Excellent reading, writing and oral proficiency in Thai and English language.
- Proficient in MS Excel, Word, & PowerPoint.


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