Inside Sales Account Manager

2 days ago


Cairo, Egypt Webhelp Full time

Why join us

Are you passionate about Sales & Information Technology? Then come join our dynamic tech-savvy team in New Cairo for one of the most admired IT brands in the world. You will thrive on working in a global community who cares about your career development and well-being.

In this exciting customer-facing role, you will sell Microsoft cloud products, execute the engagement and drive to partner hand-off. Likewise, you will provide initial face/voice support to customers and bring in specialists as needed.

What you will be doing at Webhelp

As an Inside Sales Account Manager, you will:

- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long-term customer relationship
- Be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success
- Engage with small
- and medium-sized businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies
- Secure customer wins for Microsoft Cloud: maximize up-sell and cross-sell opportunities collaborating with Solution Specialists
- Position competitive offerings and solutions in the context of customer needs and experiences
- Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
- Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
- Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers
- Collect feedback from customers and articulate it back to the business: “Voice of customer”

What we are looking for

You are familiar with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs. With a success-driven personality, you are motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.

We’ll be a great match if you have:

- 4-year degree (preferred)
- 2-3+ years sales experience with a proven track record of success
- Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred
- Sales/customer service relationship background, telephone experience preferred
- A self-starter with a track record of outstanding performance and achieving goals
- Strong interpersonal skills, excellent oral, written and verbal communications skills
- General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
- Solid time management skills and ability to work independently or under supervision with a high level of integrity
- Passion for cloud technologies and changing the world

Language skills:

- English: Intermediate or fluent (verbal and written)
- Supported market: Fluent or native (verbal and written)

You appreciate our Think Human values of recognition, integrity, unity, commitment, and you are eager to create the ‘wow’ too

What we offer
- Competitive monthly salary package and performance bonuses
- Career stability
- Health insurance
- Paid training about the project and the company
- Full-time schedule: you will work 5 days a week, 9 hours a day with a 1-hour break
- Recognition awards and events
- Dynamic work environment that allows you to learn and develop professionally (80% of our promotions are internal)

Who we are

We are a global community of over 100,000 caring people who help you reach your goals. Headquartered in France, Webhelp develops memorable customer experiences and business solutions for some of the most recognized brands. Our goal is to make business more human.

Join us at Webhelp Egypt and you will have the opportunity to be part of a multicultural team, a dynamic environment and a diverse pool of engaging projects that will fit your career ambitions.

If this sounds like you, join us in New Cairo
- Webhelp Egypt is an equal opportunity employer._
- Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity or any other classification protected by applicable national laws._

**SHARE**

Why join us

Are you passionate about Sales & Information Technology? Then come join our dynamic tech-savvy team in New



  • Cairo, Egypt citpeak Full time

    citPEAK is hiring an “Inside Sales Consultant “- #UK account to an international company having branches in most of the European countries, work location from Nasr City, Cairo NET salary #17K+ allowance+ insurance + commissions - Work on inhouse generated warm customer leads and execute the sales process from acquisition to online presentation to...


  • Cairo, Egypt Midis Group Full time

    We have an outstanding career opportunity for a successful Inside Sales Specialist to join our group in the Enterprise Data Protection market space. This is an excellent opportunity for an aggressive, high-energy sales professional for this fast paced and rapidly growing organization. **Responsibilities**: - Proactively prospect for new business...


  • Cairo, Egypt Giza Systems EG Full time

    Responsible for a sales target for his MU across designated accounts and a marketing target to bring in leads for all LoBs across assigned accounts as per the sales/ marketing strategy. - Identify leads or opportunities for all LOBs across his assigned accounts to achieve his sales target and engages in an assessment of the opportunity with input from the...


  • Cairo, Egypt Sandoz Full time

    Responsible for private health insurance companies head offices. - Manage Business inside Chain pharmacies and ensure their target achievement - Manage and maintain Business on Sites with excellent promotion for retail portfolio - Manage business relationship and activities with key accounts to extend the relationship and obtain the sales targets. - Develop...


  • Cairo, Egypt Talent Pal Full time

    **Job Purpose** The purpose of this role is to manage Key Accounts (Pepsi & Tasweek), Big Chains (Travco & Al Batros), Big Distributors (Golden Reach & Sakara International) and Export Customers (AB & NAB) by setting the right criteria and all related strategic planning and contracts nationwide and export markets. Implementing effective trade terms ensuring...


  • Cairo, Egypt Orange Business Services Full time

    The SDM is a key customer facing role: - She/He will be empowered to transversally lead the delivery of a managed IT services inside and outside OCB and OBS - Being responsible for building, running and continuously improving the end-to-end delivery model for customized solutions - SDM leads the following activity domains during the post-sales solution...


  • Cairo, Egypt Compact Soft International Full time

    Sells a subset of product or services directly to small and medium sized accounts. - The role is a combination of a Field Sales Rep. and Inside Sales Rep. - Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. - Selling company products as per company agreement and following the target monthly. - Manages...

  • Sales Manager

    7 days ago


    Cairo, Egypt Microsoft Full time

    Microsoft’s Enterprise Team focuses on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes, a great customer experience, growth in revenue, consumption and usage for Microsoft. Your role as ** Sales Manager ATU** is pivotal to the overall success of Microsoft....


  • Cairo, Egypt Smile Makers Tourism LLC Full time

    Meet periodically with sales management or sales personnel to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training needs Plan and schedule special events providing post-event evaluation Weekly forecasts Daily sales calendar Quarterly Staffing...

  • Sales Manager

    5 days ago


    Cairo, Egypt Midis Group Full time

    The Sales Manager is accountable for the promotion of Quest and its respective products/services in their assigned region, through a well-defined strategy and sound partnerships with potential and existing customers. S/He works towards optimizing sales volumes, building pipeline, prospect and competitively positions solutions and close...


  • Cairo, Egypt NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...


  • Cairo, Egypt Heineken Full time

    **Job Purpose** Develops a solid and trusting relationship with key accounts. Serves as a liaison between the organization and key accounts. Addresses customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. **Duties and Responsibilities** - Handles contract renewals with key accounts in compliance...


  • Cairo, Egypt Athlete Home Full time

    **Job Description**: - Our main branch in Nasr city we work in around 5000 to 6000 Skus between available products and tailored per clients - Prospection and generation database for clients per segment, area, interests - With who is responsible, estimation of sales and how many times yearly. - Reports to the management daily and weekly - All that related to...


  • Cairo, Egypt Mrsool | مرسول Full time

    **Specialist, Account Management** **Department: Partnerships.** **Reporting Line: Head of Account Management - HQ** **About the Role?** Responsible for maintaining relationships and working towards driving high partner success satisfaction for new and existing accounts. **What will you do?** - Maintain and build strong relationships with assigned...


  • Cairo, Egypt Red Bull Full time

    **Company Description**: The Key Accounts Manager is an entrepreneurial role in charge of the development, implementation and tracking of Red Bull’s sales strategy. He/she is responsible for developing and executing the business strategy for modern trade channels, which typically includes large-scale retail formats such as gas stations and convenience...


  • Cairo, Egypt Shell Full time

    **Job Purpose** To prospect intensively, develop and maximize the volume and C3 Margin at area under responsibility through effective use of the CVPs, cross business synergies, tactical pricing, cross sell and up sell while actively spending time for hunting to increase current customer portfolio with new key accounts. To build up strong relationships with...

  • Key Account Manager

    2 weeks ago


    Cairo, Egypt Mrsool | مرسول Full time

    **About the role?** Responsible to maintain our partners' accounts and serve as our main point of contact. **What will you do?** - Act as the main point of contact in all matters relating to partner concerns and needs - Build and strengthen relationships with MRSOOL key partners to achieve long-term partnerships - Obtain promotions on selected items from...


  • Cairo, Egypt Fortinet Full time

    The Service Relationship Manager has a solid technical understanding of how Fortinet products and services are utilized by the customer, and uses this to effectively resolve issues and propose innovative solutions. The Service Relationship Manager is the voice of the customer within Fortinet and is closely involved in all customer escalations, working...


  • Cairo, Egypt Electro George Full time

    Job Ref. (SSEW) **Duties and Responsibilities**: - Demand creation for opportunities for the company based on available product portfolio - Respond to customer's RFQs with relevant technical and commercial proposals meeting customer needs through cooperation with tendering team. - Responsible for reporting opportunities and status of each project on a...


  • Cairo, Egypt Peachtree Networks Full time

    Show experience with **business plan creation, customer account responsibility and international coordination**: - Focus on **developing new business** for Peachtree Networks by identifying business opportunities and prospects by evaluating their position in the industry; **researching and analyzing sales options**: - **Negotiate** with the various...