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Specialist, Account Management
3 weeks ago
**Specialist, Account Management**
**Department: Partnerships.**
**Reporting Line: Head of Account Management - HQ**
**About the Role?**
Responsible for maintaining relationships and working towards driving high partner success satisfaction for new and existing accounts.
**What will you do?**
- Maintain and build strong relationships with assigned accounts.
- Handle day-to-day activities for assigned Mrsool clients and possible partnerships.
- Onboard new partners on the platform by providing them with all necessary tools and information to go "live".
- Obtain promotions on selected items from existing partners to drive the partner Performance.
- Execute tasks based on Mrsool strategic direction.
- Understand the business objectives, processes, and support the needs of clients and prospects.
- Coordinate with the internal teams (Partnerships and vendor support) on delivering the client's expectations.
- Preparation of sales forecast and market research reports.
- Coordinate cross functionally with (Marketing team) for different partner promotion campaigns.
**Requirements**:
**Minimum Qualifications**:
- Bachelor's degree in Marketing, Business Administration or any related discipline.
**Required personal Qualities**:
- Well organized and presentable.
- Problem-solving and effective actions initiator.
- Verbal and written communication skills.
- key attention to details and prioritizing.
**Required competences**:
- Very good command in English.
**Minimum Experience**:
- 1-3 years of experience in account management.
- Client management experience.
- Experienced in delivering client-focused solutions based on customer and client needs.
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