Specialist, Account Management

3 weeks ago


Cairo, Egypt Mrsool | مرسول Full time

**Specialist, Account Management**

**Department: Partnerships.**

**Reporting Line: Head of Account Management - HQ**

**About the Role?**

Responsible for maintaining relationships and working towards driving high partner success satisfaction for new and existing accounts.

**What will you do?**
- Maintain and build strong relationships with assigned accounts.
- Handle day-to-day activities for assigned Mrsool clients and possible partnerships.
- Onboard new partners on the platform by providing them with all necessary tools and information to go "live".
- Obtain promotions on selected items from existing partners to drive the partner Performance.
- Execute tasks based on Mrsool strategic direction.
- Understand the business objectives, processes, and support the needs of clients and prospects.
- Coordinate with the internal teams (Partnerships and vendor support) on delivering the client's expectations.
- Preparation of sales forecast and market research reports.
- Coordinate cross functionally with (Marketing team) for different partner promotion campaigns.

**Requirements**:
**Minimum Qualifications**:

- Bachelor's degree in Marketing, Business Administration or any related discipline.

**Required personal Qualities**:

- Well organized and presentable.
- Problem-solving and effective actions initiator.
- Verbal and written communication skills.
- key attention to details and prioritizing.

**Required competences**:

- Very good command in English.

**Minimum Experience**:

- 1-3 years of experience in account management.
- Client management experience.
- Experienced in delivering client-focused solutions based on customer and client needs.



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