Operations Specialist

7 days ago


Cairo, Egypt GrubTech Full time

**Who we are?**

As the digital disruption of the F&B sector continues to build momentum and accelerate by the pandemic’s impact, the operators find themselves with archaic toolbox designed for traditional brick and mortar commerce. New business models born out of this transformation such as Cloud Kitchens and Virtual Brands have recently reached a critical mass of maturity and scale but unfortunately the technology providers in this space have not pivoted fast enough to capture the demand. Grubtech was born out of deep expertise in the beauty and apparel e-com space and have transposed best practices in operations, marketing, and technology to the F&B sector.

**What we do?**

We are one of the few companies globally that is purpose built from the ground up to cater to delivery centric restaurants and cloud kitchens. Our product suite encompasses the entire end to end operations from demand generation, food aggregator integration, in-kitchen operations, and last mile delivery integration. Our solution provides a high degree of automation which collapses manpower costs and unlocks digital channel revenues. It allows our customers to focus on what they do best, making great food while we handle the technology landscape to bring best of breed capabilities to assist in navigating the digital transformation of their sector.

**Our Mission & Vision**
- Mission: Our mission is to delight our F&B partners with transformative technology, their customers with the best service, our employees with a passion project worth working for and our investors with growth and profitability
- Vision: To be the most comprehensive and hyper-connected F&B platform

**Role overview**:
Our solution addresses a key gap in the market, and we have witnessed significant demand for the product both regionally and globally. The Grubtech team is growing at a significant rate to ensure that we successfully meet that demand, effectively serve our customers, consistently exceed expectations, and continuously innovate and identify new opportunities.

The Operations Specialist is responsible for the creation and management of clients’ accounts within the business. The purpose of this position is to handle the heavy system data entry required and to assist in the preparation of the planned brands deployments.

**Responsibilities**:

- Create client’s accounts including brands, kitchens, stations, recipes, ingredients, menus on the system as per the operations manager instructions.
- Ensure all the information entered into the system is complete and accurate ahead of clients’ deployments.
- Make necessary adjustments in content as per clients requests.
- Assist in preparing the hardware needed for deployments by activating and setting-up the devices and installing the software required.
- Report work and issues to the Operations Manager on a regular basis.

**Experience**:
**_ Minimum qualifications_**
- Education level: Bachelor’s degree from a high-ranking university.
- Experience: 2-4 years working in the field of operations preferably within the food/eCommerce sector.
- Good MS Office skills.
- Data Entry skills.
- Good verbal and written skills - Arabic and English



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