Service Delivery Manager

Role Purpose: HR Delivery Service (Operations) Manager, is responsible for managing HR Delivery Services Processes and System Actions for HSBC Bank Egypt, including and not limited to, case management, pension policy/process, resignations and end of contract according to the Egyptian Labour Law and HSBC policies & procedures, insuring that the processes are...

**About this opportunity** We are now looking for an ADM -Application Development and Maintenance - Delivery Manager to take ownership of the customer relationship and ensure the correct and accurate delivery of services as specified in the ADM contracts and frame agreement. In this role you will lead the scope of the service contract with the customer...

**The Opportunity**: If you are looking to join a **dynamic and diverse Transformation Delivery (TD) team** delivering large-scale transformation program advisory services, come and talk to EY’s TD team about the opportunities we can offer you. To continue the successful growth of our TD team within EY’s Consulting practice, we are looking for...

**What you will do**: - Steer MS delivery operational, financial performance and customer satisfaction. - Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. - Handle specific contract delivery performance. - Conduct Operating Level Agreements (OLA) signed with other service delivery units. - Steer operational...

About the opportunity **Who are we?** **When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.** **Today, we deliver hundreds of millions of food orders, grocery items and other...

Lead the delivery of all technical delivery in projects and services activities related from a technical and business side. - Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. - Guide the technical teams to work closely with the project manager to ensure projects experiences and...

The Service Relationship Manager has a solid technical understanding of how Fortinet products and services are utilized by the customer, and uses this to effectively resolve issues and propose innovative solutions. The Service Relationship Manager is the voice of the customer within Fortinet and is closely involved in all customer escalations, working...

**Role Purpose**: - The Delivery Senior Project Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level - The Customer Senior Project Manager will have day to day accountability on project...

Introduction As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring...

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Title: Delivery Operations...

**About Xerox Holdings Corporation** Ref: 20022048 PURPOSE OF ROLE: Provides the services delivery support to the client by providing contractual break/fix support, predominately on Office devices. Objectives of position are to deliver operational excellence (in line with the contract Statement of Work) and customer service interface. The position is an...

**About the role**: **Mission** Within the Communication Services Business Line, Global Professional Services defines, industrials, promotes transverse service offers and customer care services for our international and French customers (DGC / DEF). Its mission is also to create associated sales collateral and build the service catalogue together with sales...

**Job Description Summary**: Leads the Egypt, Sudan, Libya services, LCT ensuring operational excellence through the development of a world-class services organization & function. Drives Services execution, customer satisfaction and achievement of business metrics, cash collection management and FE productivity. Enables services profitable growth and strong...

**We help the world run better** **PMH Service Partner Manager** The Service Partner Manager is the orchestrator of the Partner Relationship. They are the main point of contact for building the Partner relationship with SAP and the central advisor to our PE Service Partners. They own the Partner relationship end to end and are responsible for coordinating...

**Description**: Delivery of new VAS Services in full co-ordination with Vodafone Technology/commercial Teams. Ensuring the right dimensioning for existing services and following up new technologies in implementation. Vendor management and roadmap alignment with VF Group or modernizing current services portfolio. **Job Responsibility**: - Delivery of VAS...

Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods - and help improve the quality of everyday life for millions of people on all continents. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the...

Customer Service Duty Manager - Sharm El Sheikh, Egypt This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that...

Senior Manager/ Manager - ACS Global Expertise Center-220002VJ **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** **Manager/Senior Manager - ACS Global Expertise Centers** Oracle Advanced Customer Services provides unmatched, tailored support that ensures customers' Oracle technology...

Overview: **Purpose** This is for TLM global delivery role to Modernize and Secure It Infrastructure to support PepsiCo’s growth at scale. This role is responsible for ensuring the effective delivery of Global Infrastructure Services. This role is responsible for managing successful outcomes of engagements for infrastructure services delivery across...

**Why Patients Need You** Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. **What You Will Achieve** You will help Pfizer carry out the activities...