L2 Support Engineer

WE ARE HIRING! Integrant Inc, is hiring for "**L2 Lead Support Engineer**" with below responsibilities: - Troubleshoot and resolve complex technical issues related to hardware, software, and network systems - Escalate technical issues to Level 3 support or other technical teams as necessary - Document technical solutions and create knowledge base articles...

We are seeking a skilled and experienced Senior Systems Engineer who will be responsible for designing, implementing, and maintaining Linux, OpenShift, VMware, and L2 Networking solutions specifically tailored to Dell products. Your expertise in these technologies, combined with your knowledge of Dell infrastructure, will be crucial in ensuring the...

Position: Engineer II, Customer Support **Job Description**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of...

**Position**: Engineer II, Customer Support Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets. Can provide...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**About the role**: **Job Purpose**: The Senior Tech Support Engineer is responsible for quality and overall skills enhancement of the team. **Key Activities & Deliverables**: - Acts as escalation level within the team - Create, validate, and update process documents and knowledge documents - Technical knowledge and overall skills enhancement - Coordinate...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Technical Support Engineer - Premier (Attaching CVs is a MUST) **Job Description**: The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal...

**About the role**: Entry point for operational request to L2 per offer Entry point per offer for the Service Owner for all life-cycle management (in particular regarding change management and incidents) Technical OPS lead for all P1 incident/ crisis in liaison with all L2 OPS, L3 offer referent, Service owner and other stakeholders Contribute to...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

About NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Network Support Engineer Grade:...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

**About the role**: **Job Purpose**: Provide Level-3 (Expert) support of virtualization, storage and hyperconvergence solutions Design, Implement and integrate open hybrid cloud technologies for ACUD project Provide Knowledge Transfer to the Level-2 teams Product Industrialization (Market watch, Product Study, Release Management, L2 Knowledge Transfer,...

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: English Technical Support Engineer **Job Description**: As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and...

System Engineer **Good knowledge of at least one of the following areas**: - Enterprise Applications, Application load balancing or Network/Application Security - Knowledge of networking stack L2 (vlan, bridge, EtherChannel), L3 Routing Protocols, IPv4 and IPv6, L3 Forwarding and NAT - Knowledge of Layer-4-7 well-known protocols and technologies, such as...

The Customer Tech Support Expert is responsible for technical and overall skills enhancement of the team. Owns the technical incident resolution and change implementation withing the team, works closely with stakeholders on enhancement of the technical delivery provided by the team. **Key Activities & Deliverables**: - Acts as technical escalation level...

Manage and execute end-to-end storage and file migration projects for enterprise clients - Serve as the technical lead, collaborating with cross-functional teams to plan, design, and implement complex storage and file migration solutions - Analyze client requirements, assess existing infrastructure, and propose optimal migration strategies and...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...