Documentation Specialist

7 days ago


Cairo, Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is seeking a skilled Documentation Specialist to join one of the world's leading E-commerce companies.

The ideal candidate is a self-motivated and detail-oriented individual with a proven track record of producing high-quality technical content, managing complex documentation projects, and collaborating with cross-functional teams.

Key Responsibilities:

  • Manage multiple documentation projects, including building and running workflows to engage with engineering stakeholders and publish content.
  • Develop and execute the API Gateway reference guides, define and communicate the content strategy for the API Gateway docs, including product details and REST API reference.
  • Write clear and accurate documentation to help solve customer problems.
  • Edit and deliver technically accurate documentation to support developers in adopting company SDKs and services.
  • Own the editorial bar for the entire documentation set, including documentation architecture, editing, and testing.
  • Continuously gather information from Business Development, Product Management, Developer Marketing, and Tech Support to produce best practices and address developer needs.
  • Run API documentation updates using created frameworks.
  • Work with subject matter experts to address content gaps and advocate for customers.

Requirements:

  • Minimum 3 years of experience designing and producing documentation or technical content for technical audiences.
  • Experience working closely with software development teams.
  • Ability to create API reference and work with sample code in programming languages such as Java, Python, Ruby, and .NET.
  • Experience using XML-based content publishing tools, identifying documentation repositories, revising, editing, and determining the best solution for data compilation and centralized storage.
  • Demonstrated ability to conceptualize technical/functional content into creative and engaging content for developers.
  • Demonstrated problem-solving skills, attention to detail, and focus on quality.

If you're interested in discussing this opportunity further, please apply now or send your updated resume to resume@nokhc.net mentioning 'Documentation Specialist' in the subject line.


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