Current jobs related to Tech Support/help Desk - مصر - MigrationIT

  • Junior IT Help Desk

    4 months ago

    مصر, Egypt Tagaddod Full time

    We are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...

  • IT Help Desk

    3 months ago

    مصر, Egypt Dsquares Full time

    Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

  • Sr. Help Desk

    4 months ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - BankingJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - New Cairo, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Installing and configuring computer hardware, software, systems, networks, printers, operating systems, screens,...

  • IT Help Desk

    4 months ago

    مصر, Egypt Top Business Human Resources Full time

    **Job Description**: - Install, configure, and maintain software and hardware components of computer and network systems. - Troubleshoot system and network problems, diagnose and solve hardware or software issues. - Repair and replace damaged computer and network components. - Set up new users' accounts and profiles. - Support employees whenever they...

  • IT Help Desk

    4 months ago

    مصر, Egypt Exido Global Solutions Full time

    Position: IT Help desk **Requirements**: Minimum 1 year of experience in the same job responsibilities. Very good communication, problem-solving, analytical, and decision making skills. Must be a team player and able to work for extended hours. Bachelor degree of any field, preferably, computer science, Engineering. Job Responsibilities: Provide...

  • Technical Support/help Desk

    3 months ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...

  • Technical Support/help Desk

    4 months ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

  • Technical Support/help Desk

    4 months ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware support...

  • IT Help Desk

    3 months ago

    مصر, Egypt Convertedin Full time

    Objectives of this role - Provide quick and effective assistance with information technology systems - Guide employees remotely and in person through systems configuration, troubleshooting, and maintenance. - Listen attentively to employees’ questions and concerns and offer optimal solutions - Prioritize employee satisfaction in all communications,...

  • Help Desk Representative

    3 months ago

    مصر, Egypt NCR Atleos Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Incident Management Agent Location:...

  • Tech Support/help Desk

    4 months ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - EducationField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 0-1 yearCity - New Cairo, Fifth SettlementState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Excellent knowledge of printers/scanners/PCs/Laptops Troubleshooting. - Ability to install/uninstall...

  • Desktop Support Engineer

    4 months ago

    مصر, Egypt Informa Global Support Full time

    Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

  • IT Help Desk

    4 months ago

    مصر, Egypt Hikma Pharmaceuticals PLC Full time

    **Job Purpose**: To provide high quality systems support for the various departments in Hikma in order to manage and resolve all IT related issues/queries and play an active role in IT implementation. **Day - to-day operations**: Follows the day-to-day operations related to own job to ensure continuity of work. **Job Specific Accountabilities** - Provides...

  • IT Help Desk Technician

    4 months ago

    مصر, Egypt Talent Pal Full time

    **Responsibilities**: - Troubleshooting hardware and software issues - Diagnosing and resolving network issues - Documenting all issues and resolutions in our ticketing system - Escalating issues as necessary to senior-level technicians - Collaborating with team members to identify trends and implement solutions - Staying current with industry advancements...

  • Senior Tech Support Engineer

    4 months ago

    مصر, Egypt Orange Business Full time

    **About the role**: **Job Purpose**: The Senior Tech Support Engineer is responsible for quality and overall skills enhancement of the team. **Key Activities & Deliverables**: - Acts as escalation level within the team - Create, validate, and update process documents and knowledge documents - Technical knowledge and overall skills enhancement - Coordinate...

  • IT Tech. Support Engineer

    3 months ago

    مصر, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Provide technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Handle helpdesk support and resolve problems to the end user’s...

  • IT Tech. Support Specialist

    4 months ago

    مصر, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

  • Jr. IT Support Engineer

    4 months ago

    مصر, Egypt Dubizzle MENA Full time

    OLX Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

  • IT Help Desk

    5 months ago

    مصر, Egypt Qoyod Full time

    **Job Summary** **Responsibilities** - Provide immediate first-level support; Whether via phone or remote access including problem resolution for software/hardware. - Preventive maintenance of the HW and SW according to agreed plans. - Perform minor software and minor hardware repairs. - Diagnosing errors, troubleshooting & maintain network connections or...

  • Help Desk Representative

    4 months ago

    مصر, Egypt NCR Atleos Full time

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary & Key Areas of Responsibility - Position requires the ability...

Tech Support/help Desk

4 months ago

مصر, Egypt MigrationIT Full time

**Job Information**:
Field
- InfrastuctureField / Area
- Support ServicesIndustry
- EducationJob Category
- ServiceDesk & HelpdeskCity
- CairoState/Province
- AI QahirahCountry
- EgyptZip/Postal Code
- 11311- Excellent knowledge of Network Troubleshooting including but not limited to diagnose network components and elements has ability to discover any network issued and create issues root cause reports.
- Excellent knowledge of printers/scanners/PCs/Laptops Troubleshooting.
- Ability to install/uninstall Hard Disk, RAM, etc.
- Ability to create and check hardware technical reports and specifications for (PCs, laptops, printers & scanners).
- Ability to handle hard disk wiping, including hard disk removal from the device and reinstalling it after wiping.
- Ability to make PC or laptops assessment for hardware, software, and device performance.
- Responsible for the support, ongoing maintenance, administration & troubleshooting of BigFix environment, including patch management, software standardization, Fixlets / Tasks/Baselines/Analyses/Actions creation, creating web reports filters, schedule reports, etc.
- Understand the configuration and management of Relays and create patching baselines to test in pilot groups for proper change management and rollout to production environments.
- Test new releases of products to ensure compatibility and minimize user impact.
- Act as the initial point of contact for all computer and system-related concerns from clients or other employees.

**Requirements**:

- Fluent in English
- Mastering Troubleshooting for both (MacOS & Windows)
- Good knowledge of network, printers and network printer configuring and Troubleshooting.
- Knowledge of configuring and Troubleshooting Microsoft Outlook.
- Ability to diagnose hardware problems.
- Ability to configure SMTP for network printers and scanners.
- Ability to work in need campaigns such as (installing needed software, checking computer naming conventions as naming guide, joining computers to client domain, etc.).
- Act as the initial point of contact for all computer and system-related concerns from clients or other employees.
- Ability to talk to staff or clients through a series of actions, either face-to-face, remotely or over the phone, to help set up systems or resolve issues