IT Help Desk

3 days ago


مصر, Egypt Exido Global Solutions Full time

Position: IT Help desk

**Requirements**:
Minimum 1 year of experience in the same job responsibilities.

Very good communication, problem-solving, analytical, and decision making skills.

Must be a team player and able to work for extended hours.

Bachelor degree of any field, preferably, computer science, Engineering.

Job Responsibilities:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Train computer users.

Maintain daily performance of computer systems.

Walk employees through the problem-solving process.

Install, modify, and repair computer hardware and software.

Run diagnostic programs to resolve problems.

Install computer peripherals for users.

Follow up with employees to ensure the issue has been resolved.

Gain feedback from customers about computer usage.

Run reports to determine malfunctions that continue to occur.

Preferably:
Able to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Work Conditions:
Full time from 3 to 11 PM.

Sat and Sun off.

(Salary scheme based on the interview, Average salary: 7500)

**Job Types**: Full-time, New grad

Pay: E£7,000.00 - E£8,000.00 per month


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