IT Help Desk Specialist

Company Overview: Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

Company Overview: - Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

**Responsibilities**: - Troubleshooting hardware and software issues - Diagnosing and resolving network issues - Documenting all issues and resolutions in our ticketing system - Escalating issues as necessary to senior-level technicians - Collaborating with team members to identify trends and implement solutions - Staying current with industry advancements...

**Job description** **MultiCare** Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or...

**Job Purpose**: To provide high quality systems support for the various departments in Hikma in order to manage and resolve all IT related issues/queries and play an active role in IT implementation. **Day - to-day operations**: Follows the day-to-day operations related to own job to ensure continuity of work. **Job Specific Accountabilities** - Provides...

**Sr. IT VIP Support**providing IT support to CEO, Top Management, and Board Room preparation with the following responsibilities and qualifications. An excellent **Sr. IT VIP Support**must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be VIP and end user-oriented...

**Sr. IT VIP Support **providing IT support to CEO, Top Management, and Board Room preparation with the following responsibilities and qualifications. An excellent **Sr. IT VIP Support **must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be VIP and end...

**Job Information**: Industry - IT ServicesWork Experience - 1-3 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Diagnose and resolve technical issues related to laptops, computers, and mobile phones (Windows, MAC & iPhone) - Setting up and configuring new laptops, desktops, and mobile phones - Maintain record on ITSM...

**Job Information**: Industry - IT ServicesWork Experience - 1-3 yearsCity - maadiState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- University degree in Software/Computer Engineering, Computer Sciences, or related field or previous experience in a technical support role. - 1-3 years of experience working in IT support according to ITIL...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

**Project** Description**: The Front Desk Office assistant will cover reception duties for local Luxoft branch and will support office manager on inventory, ticket processing, facility administration, access cards management. **Responsibilities**: Welocome visitors, new employees Provide support to office manager for all movement/office space improvement...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

**Centro CDX** is a multinational technology-driven business process outsourcing company that aims to become the one-stop-shop business partner of choice. **Requirements**: - IT service management as a Help desk leader/manager in the retail industry - Hands-on experience with help desk and remote-control software - Solid technical background with an...

We are looking for a Customer Success Specialist to help us improve the experience of our users. You will accomplish this by training and supporting our customers and resolving our customers’ pain points. - Analyzing customer issues, developing necessary actions, and ensuring optimal levels of customer satisfaction to provide appropriate support for the...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Job Information**: Industry - EducationField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 0-1 yearCity - New Cairo, Fifth SettlementState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Excellent knowledge of printers/scanners/PCs/Laptops Troubleshooting. - Ability to install/uninstall...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...