IT Helpdesk Support

**JOB TITLE: Helpdesk Analyst (Remote Automation Support Engineer)** **DEPARTMENT: HelpDesk** **REPORTING TO: Helpdesk Manager** **_Location : Egypt_** **PURPOSE OF POSITION** Supporting the current and upcoming Automation projects in the region and achieve SLA targets **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Travelport **is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture. **What’s Travelport?** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and...

Job responsibilities - Installing and configuring computer hardware, software, systems, networks, printers, and scanners - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical support across the company - Setting up accounts for new users - Repairing and replacing...

Reuters is seeking a **Helpdesk Analyst** to provide best-in-class service and technical support for our customers and distribution partners. The role requires excellent communication, technical and troubleshooting skills using collaborative and proactive approaches to ensure that issues are dealt with quickly and effectively. In Reuters we view service at...

**Travelport is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture.** **What’s Travelport?** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

**Travelport **is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture. **What’s Travelport?** Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted...

**Travelport **is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture. **What’s Travelport?** Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted...

**Long Description**: 1.1 ROLE PURPOSE: Acts as Service Desk Support to enterprise end users through the customer’s 1st Line Support Helpdesk (Local, Regional, or Global Helpdesk) based on Helpdesk to Helpdesk Support Model providing Service Desk functionalities (Authorization Management, Service Request Management, Incident Management, Inventory...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

Company Description Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. - We...

Sutherland is seeking an attentive and goal-oriented person to join us as a **Senior Specialist for IT.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world, Sutherland...

Sind Sie bereit für neue Horizonte? Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...

Support both the IT manager & Central IT engineers to build IT systems that supports the day to day operations - Operate daily back-up systems to assure the data are retrievable in case of System failure - Ensure that all systems are updated and batched with the latest form all vendors according to IT security standards eliminating systems vulnerability -...

Detailed job description, responsibilities: -    First point of contact for NEC Customers Seeking open incidents/Changes over mail or phone -    Perform Support Basic troubleshooting and operational tasks (Example: monitoring, Planned activities, etc. -    Perform queue management for unresolved issues to higher level of support. -    Follow...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - IT ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Act as first level support for incidents and service requests received. - Acts as the key contact for on-site and remote...

1) Handling network issues including hardware and software. 2) Support, document and monitor the IT Helpdesk. 3) Performing daily and monthly checklists and Reports. 4) Upgrading the network infrastructure. 5) Training new system users and setting up their accounts. 6) Configuring and enhancing servers. **Job Requirements** 1) Office365 Exchange...