Premier Helpdesk Analyst

**Travelport **is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture. **What’s Travelport?** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and...

**Travelport is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture.** **What’s Travelport?** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and...

**Travelport **is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture. **What’s Travelport?** Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted...

**JOB TITLE: Helpdesk Analyst (Remote Automation Support Engineer)** **DEPARTMENT: HelpDesk** **REPORTING TO: Helpdesk Manager** **_Location : Egypt_** **PURPOSE OF POSITION** Supporting the current and upcoming Automation projects in the region and achieve SLA targets **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and...

Reuters is seeking a **Helpdesk Analyst** to provide best-in-class service and technical support for our customers and distribution partners. The role requires excellent communication, technical and troubleshooting skills using collaborative and proactive approaches to ensure that issues are dealt with quickly and effectively. In Reuters we view service at...

Job Description & Specification: We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to...

Job Description & Specification: - Ongoing market research covering the real estate and investment industry in Egypt and the Middle East profound background in economy (preferably real estate) investigate market trends write economic reports covering the real estate and investment market on micro and macro levels ability to produce monthly customized reports...

**Responsibilities**: - Connect regular basis with PEP finance team to review the payment plan. - Responsible to co-ordinate with suppliers to get clarification about unclear helpdesk replies - Manage regular calls with the supplier finance team to give them feedback on overdues and payment plans. - Faclitate in getting the missing invoice copies form the...

**Responsibilities**- Connect regular basis with PEP finance team to review the payment plan.- Responsible to co-ordinate with suppliers to get clarification about unclear helpdesk replies- Manage regular calls with the supplier finance team to give them feedback on overdues and payment plans.- Faclitate in getting the missing invoice copies form the...

Detailed job description, responsibilities: -    First point of contact for NEC Customers Seeking open incidents/Changes over mail or phone -    Perform Support Basic troubleshooting and operational tasks (Example: monitoring, Planned activities, etc. -    Perform queue management for unresolved issues to higher level of support. -    Follow...

Job Description & Specification: **Duties and Responsibilities** - The Business Analysis/Investment Analyst supports in running feasibility studies. - projects’ pricing, communication with sales operation and finance, in addition to market supply scan and market research with related parties (Development & Marketing). - He/she will Serve as Technical lead...

**Responsibilities** - Deliver the PR2PO services in CBS with leading practices and policies - Accountable for the PR2PO Operational services: Helpdesk / Service Desk, Quality Check, Content Enablement, Supplier Enablement, Reporting, Tactical Buy, Governance - Manage the PR2PO services to drive improved service, higher quality and lower costs - Manage and...

**Role purpose**: - (1) Requesting and administering IT user accounts for all non-FTE staff and direct partners. Dealing with mailbox, queries, and account issues. - (2) Assisting in the enrolment of new starters (FTE and work Package). Providing basic user support on the first day, dealing with queries, etc - (3) Assisting with PO requests and GRNs for...

**Responsibilities** - The role is responsible for Incident (INC) Management: - Incident identification and recording - Classification and initial support to the Users for the Incident - Investigation and diagnosis of Incidents - Escalation procedures for ensuring Incident resolution - Incident resolution and restoring service to its normal operation -...

Job Description & Specification: - guides and mentors the team of researchers - sets topics for research with the team - to produce quantitative and qualitative analysis - assign research tasks and follows up on the team in a daily basis - Coordinate with the editorial team to observe daily, weekly, and monthly deadlines. - Represent the organization at...

Job Description & Specification: - Collect and analyze assigned data at the assigned government office and private sector, including area/neighborhood, prices, the market value of residential and commercial units. - Collect and analyze only data types specifically assigned, for specific dates. - Review the assigned data. - Research and collect additional...

Responsible for designing and developing software, designing user interactions on websites, developing servers and databases for website functions, and programming for mobile platforms. Testing and debugging software to optimize it. Creating servers and databases for the backend of software. Key Accountabilities Key Activities Development 1. Developing...

**Long Description**: Role purpose: **Long Description**: - Key accountabilities and decision ownership: - Meet and exceed established service levels for support - Maintain operation, monitoring, and integrity of production, test, and development systems to meet established standards - Coordinate and escalate issues to support teams and third-party vendors...

Job Description & Specification: - Ensure that client requests delivered from Large Corporate Division are properly handled in a timely manner. - Consolidate and analyze client Documents received from Large Corporate Division such as legal documents, balance sheets, income statements, call & investigation reports and account statistics, etc - Handle internal...

**Role purpose**: Responsible for the operation, support, and maintenance in relationship to the company’s IT trouble shooting responsibility, deepest system knowledge and specialization on platforms and services than in first line maintenance. The activities include end user and daily first line developments handover on the operations part. Maintains...