IT Helpdesk Specialist

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

Details Required Experience 5 Department Digital Solutions Career Level Position Location Cairo **Skills**: - Windows Excel English Networks troubleshooting Technical Support Team Work AWS Word MS Outlook Microsoft Office Active Directory Helpdesk Internet research and analysis Critical Thinking Azure SharePoint Microsoft Azure Requirements and...

Sutherland is seeking an attentive and goal-oriented person to join us as a **Senior Specialist for IT.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world, Sutherland...

**Long Description**: 1.1 ROLE PURPOSE: Acts as Service Desk Support to enterprise end users through the customer’s 1st Line Support Helpdesk (Local, Regional, or Global Helpdesk) based on Helpdesk to Helpdesk Support Model providing Service Desk functionalities (Authorization Management, Service Request Management, Incident Management, Inventory...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

**Project Description**: ***The WESE program is five-year USAID-funded project designed to engage, leverage, and partner with the private sector as well as public social service initiatives to encourage women’s participation in the workforce; generate demand for financial services; promote tailored, market-based solutions to women’s economic empowerment;...

**The Role**: **Job Purpose**: This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and...

Job Purpose This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...

**Sr. IT VIP Support**providing IT support to CEO, Top Management, and Board Room preparation with the following responsibilities and qualifications. An excellent **Sr. IT VIP Support**must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be VIP and end user-oriented...

**Sr. IT VIP Support **providing IT support to CEO, Top Management, and Board Room preparation with the following responsibilities and qualifications. An excellent **Sr. IT VIP Support **must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be VIP and end...

**Technical Qualifications** 2. - Oracle Forms 3. - Oracle Reports 4. - Oracle workflow 5. - OA Frame work (OAF) 6. - XML Publisher and BI Publisher 7. - Approval Management Engine AME 8. - Expert in the usage of Oracle APIs.For Data loading 9.. good Knowledge of SCM ,HCM and Finance Modules is a Plus 10. - Handles all the technical developments...

**ROLE PURPOSE**: - Network Consultant - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (cisco certified - preferred)- Provide technical service desk support to Premium service customers with complex solutions and complex SLA requirements in a 24/7 shift...

**Role Purpose**: Responsible for Vodafone Global Enterprise operational reporting and analysis. He/she will work closely with VGE Business Units managers in providing the department with appropriate analysis on the department’s KPIs along with customer specific reporting showing the improvement and giving recommendations in order to support the...

Sutherland is seeking an attentive and goal-oriented person to join us as a **assciate Prof. for IT Operations.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world,...