Dispatcher

6 months ago


مصر, Egypt Marriott International, Inc Full time

**Job Number** 24077231

**Job Category** Rooms & Guest Services Operations

**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Contact appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Maintain security of vehicles and vehicle keys. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Notify Loss Prevention/Security of any guest reports of theft. Answer, record, and process all guest calls, requests, questions, or concerns. Follow up with guests to ensure their requests or problems have been met to their satisfaction.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette; exchange information using electronic devices. Develop and maintain positive working relationships with others; support team to reach common goals. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Dispatcher

    7 months ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Dispatcher **Job Description**: The role of the Dispatcher consists of being responsible of the distribution of the workflow of the LOB for critical and non-critical cases to front line Associates. Their duties include monitoring the different types of queues in the LOB, document...

  • Dispatcher

    6 months ago


    مصر, Egypt Tagaddod Full time

    We are seeking a skilled Dispatcher to join our team at Tagaddod. **Responsibilities**: - Support collection/fleet team in day to day operations - Receive and dispatch pickup requests - Follow up on collectors to ensure quick timely pickups - Monitor the route and status of collectors to coordinate and prioritize their schedule - Support and provide...

  • Dispatching Schedular

    10 hours ago


    مصر, Egypt Chevron Full time

    Manage and co-ordinate distribution for all inbound customers ** Receipt / Dispatch & Inventory Reconciliation** Overall responsibility of receiving product from production area & dispatch to local/ export customers according to Chevron’s standard and procedures. Populate Distribution Resource Planning (DRP) to ensure timely delivery of orders with full...

  • Dispatching Schedular

    10 hours ago


    مصر, Egypt Chevron Full time

    Manage and co-ordinate distribution for all inbound customers Receipt / Dispatch & Inventory Reconciliation Overall responsibility of receiving product from production area & dispatch to local/ export customers according to Chevron’s standard and procedures. Populate Distribution Resource Planning (DRP) to ensure timely delivery of orders with full set...

  • Dispatcher

    4 months ago


    مصر, Egypt Disaster Care Capital Ltd Full time

    "Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to supporting communities across London. At Disaster Care Capital, we are committed to helping individuals and families rebuild their lives in the aftermath of disasters. Duties & Responsibilities: - Receive and review insurance claims submitted...

  • Dispatcher Ii

    9 months ago


    مصر, Egypt Talabat Full time

    Role Summary - The focal point between customers, riders, and restaurants, monitor the riders’ location and movement to make sure the orders are not delayed to our customers, and report any suspicious issues that might impact the Dispatching KPIs. - What’s On Your Plate?- Handling the riders’ issues that might reflect on the delivery process.- -...

  • Dispatcher

    6 months ago


    مصر, Egypt PepsiCo Full time

    **Responsibilities**: - Ensure orders are properly transferred - Update KPI reports with dispatched Delivery CRs information - Meet with assigned Delivery Drivers and brief on daily plan - Review pending orders delivery report and discuss with each PSR - Balance truck loads to ensure proper deliveries - Perform rerouting when needed using standard process...


  • مصر, Egypt Hub2Home Full time

    **Key Information**: - Applicant must be able to speak, read & write in English at a high level. - This role supports a USA-based company. - The job will involve a lot of time on the phone resolving customer issues. (No sales calls.) - This is not a sales-based job you will not be asked to sell anything over the phone. **Hours**: - 1st shift time: 14:00 -...

  • Dispatcher Ii

    7 months ago


    مصر, Egypt talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Dispatcher Ii

    7 months ago


    مصر, Egypt Delivery Hero Full time

    About the opportunity The focal point between customers, riders and restaurants, monitor the riders’ location and movement to make sure the orders are not delayed to our customers, and report any suspicious issues that might impact the Dispatching KPIs. What’s On Your Plate? ❖ Handling the riders’ issues that might reflect on the delivery...


  • مصر, Egypt Talabat Full time

    Role Summary As Associate operation manager, you oversee daily activities across the different lines of business, such as rider chat performance, rider satisfaction after contact, rider non-live support, BPO support, document verification, rider activation & re-activation, cash collection, accident validation, and other supporting functions. Lead a...

  • Operation Support

    7 months ago


    مصر, Egypt Disaster Care Capital Ltd Full time

    **Duties & Responsibilities**: - Receive and review insurance claims submitted electronically or through other channels from insurance company - Verify claim details, policy coverage, and eligibility criteria. - Take reports of new claims from insurance companies, loss adjusters, restoration professionals etc and allocates the claim to a restoration...


  • مصر, Egypt Talabat Full time

    Role Summary - You are formulating the strategy together with Talabat’s Senior Management, be accountable for the performance of operations while driving the employee satisfaction. One of your core priorities is to maximize productivity and guide the team to continuous improvements. - What’s On Your Plate?- Ownership in taking important planning and...


  • مصر, Egypt Disaster Care Capital Ltd Full time

    Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to supporting communities across London. At Disaster Care Capital, we are committed to helping individuals and families rebuild their lives in the aftermath of disasters. **Duties & Responsibilities**: - Receive and review insurance claims submitted...


  • مصر, Egypt Vestas Full time

    At Vestas, we live our company values of Accountability, Collaboration, Simplicity and Passion. In an innovative and evolving industry, we change quickly to meet the needs of our customers. Our motivation is to preserve the environment through sustainable energy solutions. If this aligns with your values and enthusiasm, we want to hear from...

  • Offshore Team Leader

    6 months ago


    مصر, Egypt BayanTech Full time

    **Responsibilities**: - Overseeing, coaching, and guiding a team of offshore call center agents, ensuring their adherence to dispatching protocols. - Establishing performance goals and objectives for both the team and individual agents, focusing on efficient task dispatching. - Monitoring and analyzing team performance metrics, identifying areas for...

  • System Dispatcher

    6 months ago


    مصر, Egypt Worood.Co Full time

    **About us** Worood is founded to bring you High-quality hijabs made of our signature custom-made fabrics and carefully created designs from scratch, with love, to become your favorite everyday pieces. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing, and availability - Work with internal departments to meet...

  • System Dispatcher

    7 months ago


    مصر, Egypt Worood.Co Full time

    **About us** Worood is founded to bring you High-quality hijabs made of our signature custom-made fabrics and carefully created designs from scratch, with love, to become your favorite everyday pieces. **Our Goal** Worood has a goal that every woman feels special while wearing her Worood piece, So we always have you in mind while weaving fabrics,drawing...

  • Data Analyst

    6 months ago


    مصر, Egypt IFFCO Full time

    **Title**:Data Analyst**: - Description: - Interpreting data, analyzing results using statistical techniques and submit to GM, personal care. - Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. - Acquiring data from primary or secondary data sources and maintaining...

  • Call Center Agent

    7 months ago


    مصر, Egypt Tagaddod Full time

    **Responsibilities**: - Coordinate, dispatch, and manage all incoming calls and digital dispatch - Communicate daily with drivers and customers - Oversee and ensure deliveries and pickups are made on time to ensure accuracy - Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity - Support a daily...