Dispatcher

4 months ago


مصر, Egypt Disaster Care Capital Ltd Full time

"Join Disaster Care Capital, a leading provider of disaster relief and recovery services

dedicated to supporting communities across London. At Disaster Care Capital, we are

committed to helping individuals and families rebuild their lives in the aftermath of

disasters.

Duties & Responsibilities:

- Receive and review insurance claims submitted electronically or through other channels from

insurance company
- Verify claim details, policy coverage, and eligibility criteria.
- Take reports of new claims from insurance companies, loss adjusters, restoration professionals

etc and allocates the claim to a restoration technician
- Receive the technician’s report regarding the requirements needed for the designated property.
- Close liaison with insurers, loss adjusters, restoration professionals and clients throughout the

claim lifecycle.
- Deliver the requirements needed on the property to the insurance company.
- Respond to inquiries, requests for information, and status updates in a timely and professional

manner.
- Assign tasks to the designated people
- Maintaining accurate records of all service calls, dispatch details, and customer information on

the system used by both Disaster Care & the insurance Company.
- Create and submit invoice for the insurance company
- Assist in maintaining accurate records of operational activities, including reports, and project

documentation
- Prepare progress reports, situation updates.
- Provide empathetic and professional customer service to claimants and policyholders

throughout the claims process.
- Address concerns, escalate issues as necessary, and ensure timely resolution of inquiries and

complaints.
- Identify and handle complaints and escalate to the team leaders necessary.

Operation support/ dispatcher

Work Environment

The work environment is a remote full-time job, meetings or training are conducted remotely. The

working hours are from 10 am to 7 pm Cairo time.

Required Skills & Qualifications:

- C1 level in English is a must (written and spoken)
- Ability to use and operate CRM and/or ERP systems.
- Fast typing with experience in data entry
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgment and critical thinking
- Ability to thrive in a high-pressure environment and adapt to changing circumstances.

Tools and Equipment required:

- Laptop
- Headset
- Fast Internet

Internal and External Communication
- Insurance Company
- Manager
- Stakeholders
- Clients
- Technicians.


  • Dispatcher

    7 months ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Dispatcher **Job Description**: The role of the Dispatcher consists of being responsible of the distribution of the workflow of the LOB for critical and non-critical cases to front line Associates. Their duties include monitoring the different types of queues in the LOB, document...

  • Dispatcher

    6 months ago


    مصر, Egypt Tagaddod Full time

    We are seeking a skilled Dispatcher to join our team at Tagaddod. **Responsibilities**: - Support collection/fleet team in day to day operations - Receive and dispatch pickup requests - Follow up on collectors to ensure quick timely pickups - Monitor the route and status of collectors to coordinate and prioritize their schedule - Support and provide...

  • Dispatching Schedular

    10 hours ago


    مصر, Egypt Chevron Full time

    Manage and co-ordinate distribution for all inbound customers ** Receipt / Dispatch & Inventory Reconciliation** Overall responsibility of receiving product from production area & dispatch to local/ export customers according to Chevron’s standard and procedures. Populate Distribution Resource Planning (DRP) to ensure timely delivery of orders with full...

  • Dispatching Schedular

    10 hours ago


    مصر, Egypt Chevron Full time

    Manage and co-ordinate distribution for all inbound customers Receipt / Dispatch & Inventory Reconciliation Overall responsibility of receiving product from production area & dispatch to local/ export customers according to Chevron’s standard and procedures. Populate Distribution Resource Planning (DRP) to ensure timely delivery of orders with full set...

  • Dispatcher Ii

    9 months ago


    مصر, Egypt Talabat Full time

    Role Summary - The focal point between customers, riders, and restaurants, monitor the riders’ location and movement to make sure the orders are not delayed to our customers, and report any suspicious issues that might impact the Dispatching KPIs. - What’s On Your Plate?- Handling the riders’ issues that might reflect on the delivery process.- -...

  • Dispatcher

    6 months ago


    مصر, Egypt PepsiCo Full time

    **Responsibilities**: - Ensure orders are properly transferred - Update KPI reports with dispatched Delivery CRs information - Meet with assigned Delivery Drivers and brief on daily plan - Review pending orders delivery report and discuss with each PSR - Balance truck loads to ensure proper deliveries - Perform rerouting when needed using standard process...


  • مصر, Egypt Hub2Home Full time

    **Key Information**: - Applicant must be able to speak, read & write in English at a high level. - This role supports a USA-based company. - The job will involve a lot of time on the phone resolving customer issues. (No sales calls.) - This is not a sales-based job you will not be asked to sell anything over the phone. **Hours**: - 1st shift time: 14:00 -...

  • Dispatcher Ii

    7 months ago


    مصر, Egypt talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Dispatcher Ii

    7 months ago


    مصر, Egypt Delivery Hero Full time

    About the opportunity The focal point between customers, riders and restaurants, monitor the riders’ location and movement to make sure the orders are not delayed to our customers, and report any suspicious issues that might impact the Dispatching KPIs. What’s On Your Plate? ❖ Handling the riders’ issues that might reflect on the delivery...


  • مصر, Egypt Talabat Full time

    Role Summary As Associate operation manager, you oversee daily activities across the different lines of business, such as rider chat performance, rider satisfaction after contact, rider non-live support, BPO support, document verification, rider activation & re-activation, cash collection, accident validation, and other supporting functions. Lead a...

  • Dispatcher

    6 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24077231 **Job Category** Rooms & Guest Services Operations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Review shift logs/daily memo books and document pertinent information in logbooks....

  • Operation Support

    7 months ago


    مصر, Egypt Disaster Care Capital Ltd Full time

    **Duties & Responsibilities**: - Receive and review insurance claims submitted electronically or through other channels from insurance company - Verify claim details, policy coverage, and eligibility criteria. - Take reports of new claims from insurance companies, loss adjusters, restoration professionals etc and allocates the claim to a restoration...


  • مصر, Egypt Talabat Full time

    Role Summary - You are formulating the strategy together with Talabat’s Senior Management, be accountable for the performance of operations while driving the employee satisfaction. One of your core priorities is to maximize productivity and guide the team to continuous improvements. - What’s On Your Plate?- Ownership in taking important planning and...


  • مصر, Egypt Disaster Care Capital Ltd Full time

    Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to supporting communities across London. At Disaster Care Capital, we are committed to helping individuals and families rebuild their lives in the aftermath of disasters. **Duties & Responsibilities**: - Receive and review insurance claims submitted...


  • مصر, Egypt Vestas Full time

    At Vestas, we live our company values of Accountability, Collaboration, Simplicity and Passion. In an innovative and evolving industry, we change quickly to meet the needs of our customers. Our motivation is to preserve the environment through sustainable energy solutions. If this aligns with your values and enthusiasm, we want to hear from...

  • Offshore Team Leader

    6 months ago


    مصر, Egypt BayanTech Full time

    **Responsibilities**: - Overseeing, coaching, and guiding a team of offshore call center agents, ensuring their adherence to dispatching protocols. - Establishing performance goals and objectives for both the team and individual agents, focusing on efficient task dispatching. - Monitoring and analyzing team performance metrics, identifying areas for...

  • System Dispatcher

    6 months ago


    مصر, Egypt Worood.Co Full time

    **About us** Worood is founded to bring you High-quality hijabs made of our signature custom-made fabrics and carefully created designs from scratch, with love, to become your favorite everyday pieces. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing, and availability - Work with internal departments to meet...

  • System Dispatcher

    7 months ago


    مصر, Egypt Worood.Co Full time

    **About us** Worood is founded to bring you High-quality hijabs made of our signature custom-made fabrics and carefully created designs from scratch, with love, to become your favorite everyday pieces. **Our Goal** Worood has a goal that every woman feels special while wearing her Worood piece, So we always have you in mind while weaving fabrics,drawing...

  • Data Analyst

    6 months ago


    مصر, Egypt IFFCO Full time

    **Title**:Data Analyst**: - Description: - Interpreting data, analyzing results using statistical techniques and submit to GM, personal care. - Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. - Acquiring data from primary or secondary data sources and maintaining...

  • Call Center Agent

    7 months ago


    مصر, Egypt Tagaddod Full time

    **Responsibilities**: - Coordinate, dispatch, and manage all incoming calls and digital dispatch - Communicate daily with drivers and customers - Oversee and ensure deliveries and pickups are made on time to ensure accuracy - Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity - Support a daily...