Call Center Agent

5 months ago


مصر, Egypt Tagaddod Full time

**Responsibilities**:

- Coordinate, dispatch, and manage all incoming calls and digital dispatch
- Communicate daily with drivers and customers
- Oversee and ensure deliveries and pickups are made on time to ensure accuracy
- Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity
- Support a daily operation by being punctual,

**Requirements**:

- Serves customers by providing product and service information and resolving product and service problems.
- Fresh Graduates up to 2 years of experience preferably in a call center.
- Ability to empathize with and prioritize customer needs.
- At least Good level of English.
- Communication Skills
- Problem Solving Skills
- Interpersonal Skills


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