Quality Assurance Specialist call Center

**1.** **Scope of the role** This position is responsible for the provision of an efficient and effective support service to account operations in accordance with the principles of performance management and ensures that required standards of accuracy and quality set by the client are achieved and maintained. The Quality Specialist understands the business...

Quality Assurance Specialist **Quality Assurance Specialist, Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Quality Assurance Specialist working onsite in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

iSchool is currently seeking a detail-oriented and experienced Sales Quality Assurance specialist to join our team. As a Sales Quality Assurance specialist, you will play a critical role in ensuring the quality of our sales processes and customer interactions. You will be responsible for monitoring and evaluating sales calls, providing feedback and coaching...

Main Responsibilities: - Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitored transaction - Observe, perform and realize...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

Ensure that standards and safety regulations are observed - Address and discuss issues and proposed solutions with superiors - Document quality assurance activities and create audit reports - Make recommendations for improvement - Create training materials and operating manuals **Requirements**: - Proven work experience as a Quality Assurance Specialist...

Quality & Safety Assurance Specialist is urgently required for a freight forwarding market Leader in Abu Rawash Industrial area: **Requirements**: - Bachelor’s degree - 2-3 years of proven experience as Quality Assurance Specialist or similar role - Solid knowledge of relevant regulatory standards - High verbal and written communication skills - Excellent...

385997BR **Quality Assurance Specialist.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place working closely with the Quality Control (QC) teams, by...

**What will you do?** Performance Monitoring: - Review quality of work performed by staff through live monitoring, Spot the daily issues and come up with solutions to optimize our daily operations in seamless way. Assessment & Reporting: - Uses quality monitoring data management system to compile and track performance at team and individual level....

**MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Visit EGBANK branches regularly to monitor and ensure quality measures are preserved and continuously improved across all activities of customer service. - Discuss the Branch visit’s findings with the branch manager; provide counselling to improve the branch imac ge and level of service. - Submit the...

We're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month

**United Call Centers** is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented **Quality and Process Experts **who can join our international Team. **Tasks and...

About the job Sr. Specialist, First Class Call Center  **About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to...

**About Us**: Join one of the leading Translation & Localization Companies in the world! Future Group Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! **Job Summary**: - Ensure that...

Vous Etes du Maroc, Tunisie ou Algérie? Vous cherchez un Boulot ? On vous attend pour joindre la Famille De #Raya_Contact_centre Nous recrutons des agents service à la clientèle pour une des plus grandes compagnies aériennes du Monde. Description de l’offre d’emploi : Gérer toute les questions et demandes des clients. Lieu du travail : 6 octobre...

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

About the job Sr. Specialist, First Class Call Center  **About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to...

**Call Center Supervisor.Call Center** **-** **(** **2300008R** **)** **Description** **Job Purpose** To supervise and develop staff in accordance with company policies and procedures to reach international standards of customer service while attaining the highest level of work efficiency and creating healthy work environment encouraging team work &...

iSchool is seeking a Call Center representative to join our team in the E-Learning industry. As a Call Center representative, you will be responsible for responding to customer inquiries and providing excellent service to our students and their parents. Our fully online coding platform offers programming and artificial intelligence classes to students...

Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist, you will be responsible for ensuring compliance of the Country organization with cGMP legal and Health Authority requirements and the Novartis Quality Manual and Policies. Key Responsibilities: - Ensure the Release of products in the country comply with the requirements of...