Team Leader Dispatcher Fse

7 months ago


مصر, Egypt SYNTEGON Full time

Company Description
**About Syntegon Technology**

**Syntegon is a global leader in process and packaging technology. With around 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let's contribute together to ensuring that people worldwide are provided with high-quality medications and safely packaged food.**

Local office introduction in Egypt:
**Since its establishment in 2012, PAEG has been focused on bridging the cultural and technical gaps between our partners and customers in Middle East and Africa and our plants all over the world. From a remote Hub of 5 employees, PAEG has grown to more than 30 employees serving the Food and Pharma Business and offering sales, after-sales, engineering and validation services.**
**The Egypt office is part of the Syntegon Group. Our mission is to establish Syntegon as a major regional partner for Food and Pharma and to improve the quality of life in Middle East & Africa by accompanying & supporting our customers to deliver the best & highest-quality products.**

**Job Description**:

- Understanding our customer requests as well as planning and realizing our Field Service interventions, you are essentially contributing to our success.
- You will be leading a team of 8-12 field service engineers and coordinating the field service interventions according to the defined processes.
- You will ensure a smooth coordination with all involved parties and take care that our Field Service Engineers have the required qualification, information and equipment to support our customers onsite.

**Qualifications**:

- Technical education with further commercial training.
- Experience in industrial, technical field service, or similar, is of advantage.
- Robust and agile personality with strong customer orientation.
- Very good English language, additional languages are of advantage
- Good MS Office and SAP skills are desirable.
- Occasionally travelling will be requested
- Motivation to pull the right strings in a decentrally organized and technical working environment.



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