Fse/ccc Coordinator(Fixed-term)

7 days ago

مصر, Egypt Philips Full time

**Job Title**: FSE/CCC Coordinator(Fixed-Term)

Fixed term CCC /FSE Coordinator, for one year with full time support working as customer service center agent to handle the 3rd party systems attached to Philips systems.

**Your role**:

- Directing telephone contacts or written inquiries to appropriate personnel.
- May answering non-technical questions regarding company products.
- Maintaining log of incoming "hotline" contacts.
- schedule field service repair calls.
- Handles requests for additional company materials and 3rd party systems.
- Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

You are a part of Customer Service Center team and supporting Service Operations in Egypt.

You will find opportunity to improve your operational skills in a multinational company.

A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

**You are the right Fit if;**
- Directing telephone contacts or written inquiries to appropriate personnel.
- May answering non-technical questions regarding company products.
- Maintaining log of incoming "hotline" contacts.
- Schedule field service repair calls.
- Handles requests for additional company materials and 3rd party systems.
- Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.

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