Program Assistant, Egypt

4 days ago

مصر, Egypt Smile Train Full time

**Program Assistant, Egypt**

Programs

Smile Train is changing the world one smile at a time. We’re always on the hunt for curious, passionate, and innovative thinkers to join our team, to help us do what we do better.

An international non-profit headquartered in New York, our mission is to transform the life of every person impacted by cleft lip and palate. We train and support doctors and medical professionals to provide free life-changing comprehensive cleft treatment to our beneficiaries. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries to date and we’re just getting started. We are truly changing the world one smile at a time.

We are looking for a Program Assistant, Egypt to join our team in North Africa. This person would assist the main point of contact and representative for Smile Train programs in Egypt and North Africa. He/She will be responsible for the maintenance, growth, and improvement of programs by implementing effective and efficient strategies according to each partner or program’s needs, in line with regional and global objectives and guidelines. The applicant should be fluent in English with an Upper Intermediate knowledge of French.

The Program assistant will report to the Senior Program Consultant, Egypt and North Africa. This is a full-time role based anywhere in Egypt, starting as soon as possible. Significant domestic travel is expected (approximately 60%).

**Key Responsibilities & Duties**
- Analyze and understand each partner hospital’s profile in order to develop and execute strategic plans, business processes, and necessary control mechanisms for the continuous monitoring of progress towards financial, programmatic, and medical (i.e. safety & quality) objectives, including growth of Comprehensive Cleft Care (CCC) Programs, and establishing government and non-government partnerships.
- Work with supervisor to draw up measurable targets, specific checkpoints, and clear financial commitments as part of the budget planning and implementation process.
- Maintain consistent communication and good working relationships with existing partner hospitals, visit hospitals and conduct site visits as requested/needed, and work together to ensure the success of current and future programs.
- Continually seek out new Smile Train partners (hospitals and other) that can contribute to the furtherance of the organization’s goals and elicit their support. Open new partnerships following the organization’s protocols.
- Receive, review, and analyze all grant requests from local stakeholders, carry out ‘due diligence’ to either reject or approve those that fall within the agreed financial authority and plans, sharing with supervisor or headquarters when additional approvals are required.
- Help grow the organization’s brand and raise awareness for Smile Train programs by:

- supporting efforts to share Smile Train’s global messaging locally/regionally.
- upholding and furthering best practices in comprehensive cleft care;
- gathering marketing content (e.g. photos/videos/stories, etc.);
- organizing and hosting visits by Smile Train ambassadors, donors/supporters and staff;
- and, developing and maintaining effective communications with all key external stakeholders (e.g. medical professionals, social/voluntary organizations, government functionaries, media, and patients/families).
- Develop resources or generate reports as needed/requested (this may include material translation).
- Proactively respond and work with supervisor and Smile Train regional and global teams to keep communication channels open, projects integrated, and the organization moving together.
- A BA in Medicine, Public Health, Social sciences, International Relations, Law or Accounting or any other relevant degree.
- 3+ years related work experience in a coordination or management position in a multinational or national for-profit or not-for-profit organization with significant project management experience.
- Familiar with the Microsoft Office suite (including Outlook, Excel, Word, and PowerPoint) and able to navigate databases and datasets.
- Excellent oral and written communication skills. Comfortable with public speaking and presentations
- Able to work with a global team, exhibiting cultural sensitivity, a commitment to Smile Train’s vision and goals, strong time management skills, and capacity to work independently with mínimal or no supervision.
- Able to travel, work evenings and weekends as needed.
- Detail oriented, adaptable, organized, and able to successfully manage multiple projects and tasks.
- High levels of energy and commitment to excellence

**Application information**

To be considered, please submit a resume (in English) and a cover letter that describes why you believe you would be a good fit for Smile Train and this role.

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