Service Desk Support Specialist

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

IT Analyst Service Desk Service Delivery 10th Ramadan, Egypt Department : IT Snr. Analyst Service Delivery Operationally reports to : IT Manager/Lead Your Role The service desk role is primarily serving as the single point of contact for all issues related to IT. In this critical role, the service desk is responsible for effectively managing customer...

**Job Description**: - Provide expert technical support and assistance to end-users. - Diagnose and resolve hardware, software, and network issues promptly to minimize downtime and disruptions. - Interact with end-users in a professional, courteous manner, delivering excellent customer service and maintaining a positive attitude. - Log, track, and manage...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities**: - Act as Single Point of Contact...

**How will you CONTRIBUTE and GROW?**: Within his/her role the "IT Service Desk Administrator" has to: Maintain HQ and Sites equipment and maintenance via pre scheduled visits 1- End User Support 2- Participation in Projects - Provide technical assistance and expertise to support the implementation of projects, ensuring successful project outcomes. -...

**Role purpose**: To manage IT DE Service Desk support: All DE OPCO support -Handling the following service desk’s tasks as 1st line support through inbound and outbound calls and chat channel. - Ensuring Service Level Targets / Service Level Objectives within the SLA is met. - Measuring and Service Level Reporting for IT Services. - Own and manage the...

**Service Desk Analyst**: **Job Description**: Experience: 3-5 years Work Location: Egypt **Required Skills**:

**Job Purpose**: Rewaa Technology Company is seeking a Technical Support Specialist for a Full-Time position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 2-5 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...

Resolve, escalate and follow up on desktop, network, telecom issues - Provide on-going maintenance of desktops, Laptops and printers - To quickly become proficient in any new related tool introduced into the company to be able to support the business. - Make recommendations for future upgrades and responsible for communicating with the related suppliers and...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

We are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Desk Manager A Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Desk manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

A Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Desk manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is...