Service Desk Analyst
2 days ago
**Service Desk Analyst**:
**Job Description**:
Experience: 3-5 years
Work Location: Egypt
**Required Skills**:
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IT Service Desk
5 days ago
مصر, Egypt Top Business Human Resources Full time**Job Description**: - Provide expert technical support and assistance to end-users. - Diagnose and resolve hardware, software, and network issues promptly to minimize downtime and disruptions. - Interact with end-users in a professional, courteous manner, delivering excellent customer service and maintaining a positive attitude. - Log, track, and manage...
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Service Desk Administrator
3 days ago
مصر, Egypt Air Liquide Full time**How will you CONTRIBUTE and GROW?**: Within his/her role the "IT Service Desk Administrator" has to: Maintain HQ and Sites equipment and maintenance via pre scheduled visits 1- End User Support 2- Participation in Projects - Provide technical assistance and expertise to support the implementation of projects, ensuring successful project outcomes. -...
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De IT Service Desk Engineer vois
2 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT DE Service Desk support: All DE OPCO support -Handling the following service desk’s tasks as 1st line support through inbound and outbound calls and chat channel. - Ensuring Service Level Targets / Service Level Objectives within the SLA is met. - Measuring and Service Level Reporting for IT Services. - Own and manage the...
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IT Service Desk Engineer vois
2 days ago
مصر, Egypt Vodafone Full time**Short Description**: Typical outputs: - Operational: - Ensure all targets and service level agreements are fulfilled - Collect and aggregate data for internal and external reporting - Run governance meetings - Listen carefully to customers and collect all required information on reported incident. - Handle Service Desk mailbox, ITRF, and any future...
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Service Desk
2 weeks ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry - RetailWork Experience - 1-3 yearsSalary - 6875City - Maadi ,CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11728- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application (Outlook, Printing, Scanning ) - Hardware Support (Printers, MFP, Desk Phones ) -...
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Service Desk
5 days ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry - RetailWork Experience - 1-3 yearsSalary - 6875City - 10th of RamadanState/Province - Ash SharqiyahCountry - EgyptZip/Postal Code - 44629- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application (Outlook, Printing, Scanning ) - Hardware Support (Printers, MFP, Desk Phones...
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IT Service Desk Engineer
4 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...
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Sr. Service Desk
6 days ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 2-5 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...
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Es IT Service Desk Engineer vois
7 days ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...
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Onsite Service Analyst
2 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
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Junior IT Help Desk
2 days ago
مصر, Egypt Tagaddod Full timeWe are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...
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Geco Service Desk Advisor
4 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: - Operate and deliver world class services to Global Enterprises Customers (VGE footprint) - Managing DLM Day to day ordering, Pricing Update each Quarter, Monthly Billing report, Vendor management, Devices Forecast **Key accountabilities and decision ownership**: - Devices Forecast - Vendor management - Operation Support - Business...
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Level 3 Service Desk Engineer
4 weeks ago
مصر, Egypt FlairsTech Full timeDetails Required Experience 4 - Department Customer Operations - Career LevelSenior Position Location Cairo **Skills**: Sql server Jira Linux Windows Bugs Reporting Web Testing Desktop Testing API testing Research Skills Analytical Skills MySQL Communication Problem Solving Security English Networks troubleshooting Technical Support customer...
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IT Service Desk Engineer vois
2 days ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...
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IT Service Desk Engineer vois
2 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...
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Head of Ocb Service Desk
2 weeks ago
مصر, Egypt Orange Business Services Full time**About the role**: **Job Purpose**: Head of CSS is responsible to Develop the operational plan needed to support OCB customers’ transformation and Drive sustainable growth for the business; and to Lead the Service Desk team to Provide a best-in-class customer E2E cloud service experience. **Key Activities & Deliverables**: **Planning &...
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Service Desk L1 Technician
5 days ago
مصر, Egypt Milestone Technologies, Inc. Full time**Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...
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Service Desk L1 Technician
5 days ago
مصر, Egypt Covestic Full timeCompany Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...
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IT Service Desk Engineer
2 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...
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IT Service Desk Engineer
1 week ago
مصر, Egypt Vodafone Full time**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...