Onsite Service Analyst

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Cairo, Egypt Job Type Full time/On-site About the Role Hiring for a financial services' global leader for their office in Cairo, Egypt **Job Details**: - The - **onsite partner manager** position aims to control and oversee Company outsourced operations and customer service activities in selected contact centers. The onsite manager’s main role is to...

Onsite level 2 IT support for your users in hardware and software problems - Egypt - Egypt - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- Job with purpose- Mentor program- Onboarding program- Trusted working hours- Unlimited employment contract**Your skills**: - BSc or Diploma...

L1 IT support for your users in hardware and software problems - Egypt - Cairo - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- Job with purpose- Mentor program- Mobile working- Onboarding program- Trusted working hours**Your skills**: - BSc or Diploma in IT or any other related...

Teradata aligned the Change Control Teams in the GSO, US, EMEA, APAC and Hyderabad under one umbrella, the GSO Global Change Control Team with the focus on CC Automation, DevOps, CC Process Optimization and Remote CC delivery. Teradata Global Support Operations is expanding and building capabilities to further drive our company and function’s...

Teradata aligned the Change Control Teams in the GSO, US, EMEA, APAC and Hyderabad under one umbrella, the GSO Global Change Control Team with the focus on CC Automation, DevOps, CC Process Optimization and Remote CC delivery. Teradata Global Support Operations is expanding and building capabilities to further drive our company and function’s...

The Data Analyst of b_labs works as a key enabler to secure realization of business value from analytics, data and models in products. S/he has a strong customer focus, strong commercial mindset and innate curiosity. S/he will work with multiple advanced analytics tools initiatives to analyze, execute and follow up initiatives from idea to industrialization...

**Qualifying Analyst** Community Minerals is a mineral and royalty acquisition company that is based in Houston, Texas. We are a team that specializes in acquiring mineral and royalty rights across United States. With a proven track record, the team serves mineral owners in multiple states with transparency, accountability, and a personalized experience to...

**NetWitness - Analyst, IT Service Operations** As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and...

**Primary Responsibilities**: Offer outstanding service to our clients. Manage call resolve issues in accordance with customers Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction. Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and...

**Archer - **Analyst, Customer Services** **Principal Responsibilities**: - Reviews technical solution articles for accuracy and completeness and gives feedback to the authors. - Acts as a remote customer advocate to champion specific customer needs in collaboration with field team. - Understands and uses spheres of influence extending outside of the...

Sutherland global services is hiring Real Time Analysts Job description: - Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR. Monitor service level performance at interval level against planned AHT, Aux & Shrinkage and...

Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Required Language** English **Employment Type** Full time **Contract Type** Permanent **Description** **JOB TITLE**: RTM Analyst **PURPOSE OF JOB** The mission of the Real Time Analyst is to monitor actual vs. plan delivery at queue & agent level to ensure that the correct number of agents are available at the right times to achieve the desired...

Associate Sales Engineer Analyst Championing ground-breaking innovations to customers takes all kinds of expertise. Our sales-makers at Dell Technologies must operate at the leading edge of tech knowledge. That’s why our Sales Engineer Analysts make such a difference. Field Sales and Pre-Sales professionals rely on us for technical and consultative...

**POSITION VACANCY** **Vendor & Co-Managed Inventory Analyst** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Egypt Full-time *** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of...

Overview: Works independently taking full responsibility for a certain test area. Primary role in Quality Assurance in the areas of analysis and design, implementation and execution, in line with agreed plans and strategies. **Responsibilities**: - Works on multiple phases of a project and/or multiple projects. - Takes responsibility for a certain test...

Senior Analyst, Material Planning - Location: Cairo, Egypt - Function: Supply Chain **Overview**: Manage the MRP process as well as facilitating/driving issue resolution, as well as being accountable for Case Fill Rate and Inventory KPI’s within the cluster. **Responsibilities**: - Participating in huddle meetings and ensuring alignment with the global...

**Research & Analytics** **Location** - Giza, Egypt*** Job Title: Analyst, Global Analytic Insights **Job Description**: Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people,...