Archer - Analyst, Customer Services

**Senior Analyst, Proposal Management - Archer** **Principal Responsibilities**: The RFP Team must analyze customer business & technical requirements and respond with answers that position Archer well. The team should also identify occurrences where Archer may not be a fit or where non-out-of-box solutions would have to be built to address the need. Members...

**Archer - Account Manager** You will be an addition to Archer's global sales team and a resource which helps drive revenue through demand generation, opportunity progression, and account fulfilment assistance. Responsible for cultivating existing account relationships and business opportunities for Archer. Reporting directly to the District Manager in...

**Archer - DevOps Manager** Archer's goal is to deliver value to customers as rapidly as possible. To support this, we are increasing the efficiency and speed of software deployment and support. We are adding staff to our cloud operations team to support the transformation of our Development and Operations teams. This is an exciting opportunity for a leader...

**Archer - DevOps Engineer** You will have an opportunity to support Archer’s ongoing large scale AWS cloud initiatives. This will involve you working closely with skilled Development and Operations teams, using your experience to ensure that all needs are met as part of code and infrastructure deployment. **Responsibilities** - Support our cloud...

**Archer Manager 2, Facilities Management** Archer Egypt is seeking a skilled and dedicated Facility Manager to join our team. As a Facility Manager at Archer, you will play a critical role in ensuring our facilities are efficiently managed, safe, and conducive to a productive work environment. You will be responsible for overseeing the maintenance,...

**Qualifying Analyst** Community Minerals is a mineral and royalty acquisition company that is based in Houston, Texas. We are a team that specializes in acquiring mineral and royalty rights across United States. With a proven track record, the team serves mineral owners in multiple states with transparency, accountability, and a personalized experience to...

**Archer - Senior Advisor, Business Operations** Our Business Operations team within the Archer business unit develops solutions to current and future challenges. We support functions ranging from sales, services, marketing, product and engineering and more. We define scope and objectives based on a thorough understanding of end users, business needs and...

**Archer - Salesforce Administrator**: **Responsibilities**: - All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page...

Customer Systems Analyst **Job Description**: **Customer Systems Analyst** **Contract: 12 Months Fixed Term** **Location: Cairo, Egypt** **Full time** We consider all types of flexibility, including locations, hours and working patterns. **We make health happen** At Bupa, we're passionate about technology. With colleagues, customers, patients and...

**Archer - Business Enablement Administrator** **Responsibilities**: - All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules - Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes,...

**Archer - Principal Database Engineer** **Principal Responsibilities**: - Maintain and enhance the performance of existing database programs. - Responsible for writing and debugging complex SQL. - Troubleshoot and resolve customer database-related issues in a timely manner. - Perform debugging procedures on database scripts and programs, as well as...

**Customer Solution Analyst** **POSITION SNAPSHOT** Location: Egypt Company: Nestlé Full-time **Main Purpose of Job**: To effectively drive the Perfect Order Cycle Approach to minimize all waste and complexities in the O2C flow being Single Point of Contact for Customers queries, complaints requests. **A Day in the Life**: **_Demand Capture: _** -...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Sutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...

Specialist, Customer Services Join us as a Customer Services Specialist on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Customer Services Analyst, you will be the customer advocate, ensuring complex issues are taken care of quickly and efficiently while providing the...

We are seeking a highly skilled and motivated Data Analyst to join our team at Contentsquare. In this role, you will play a crucial part in our value creation and innovation efforts. Collaborating closely with our UX/UI Designers and Customer Success Managers, you will undertake various data analysis projects and services for our clients. As an analyst, you...

Job Description & Specification: - Workforce Management, Quality Assurance & Support, Best Practice Development, CS Tracking & Monitoring, CS Vendor Management, Knowledge Management Input, Quality Process Development, Forecasting & Planning, KPI & Target Setting, Performance Reporting, Scheduling (Shift Management) & Scheduling Adherence, Tool Configuration...

Overview: Analyze and execute the Distributors Sell-In Process, performing required sales forecasting and managing orders taking and delivery, along with necessary credit management of the Distributor. **Responsibilities**: **Functional Responsibilities** - Support in the achievement of the Distributors Sales-In volume through active analysis of...

**NetWitness - Analyst, IT Service Operations** As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...