Customer Service specialist

Job DescriptionKey Responsibilities:Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  Resolve software and hardware inquires and install, maintain, troubleshoot,...

Job DescriptionManage and moderate the social media profiles and presence, including Facebook, Instagram, Website, WhatsApp, and additional channels.Replying to direct messages on social media.Collecting and recording new comments and responses for future content development.Creatively responding with customized messages when needed.Keeping an eye on the...

Manage Data I/O Specialists and ensure day-to-day operations are carried out in a timely manner and in accordance with protocols and procedures globally.Oversee a scaling Incoming QC Operations that performs pre-qualification QC on source material for all lines of business.Work closely with the development team to improve operations such as creation of...

Job DescriptionWe are looking for an energetic Client Care Specialist, who will be interacting with Goodsmart clients by addressing their inquiries, and resolving complaints, generally providing a higher level of client support and retention.Responsibilities:-Respond to and resolve product or service problems that Clients are experiencing.-Build sustainable...

Software Sales SpecialistResponsible For Financial Software Sales With Egypt Responsibilities Position is a quota-carrying role with responsibility for working with customers, prospects and partners for NCR software and services within the banking industry.Strategically designs a plan to effectively manage his/her territory and funnel in order to maximize...

job description:It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail.You help others to participate in our online courses and purchase our products.There will be a daily target to help followers.- At the end of the...

Sea Freight Specialist - ExportRequired qualificationsBachelor Degree in Marine Transport or logistics filed is an advantage2-3 years of experienced in ocean export freight forwardingLanguage skills: excellent knowledge of English in writing is a mustProficient with Microsoft office (Word, Excel, Outlook)Familiar with FCL and LCL booking.Able to demonstrate...

Job DescriptionOrganizes appointments and meetings with community and hospital-based healthcare staff.Identifies and establishing new business with the following Categories of company customers Physicians, Nurses, Pharmacists, Infection Control Specialists in different locations in his territory.Demonstrates presents and trains company customers on the...

Technical Support SpecialistJob Requirements Problem solving skills.Ability to clearly present technical information.Ability to investigate logs and find what causing issues and highlighted it.Ability to collect needed logs for further investigation by next level teams.Ability to research and find solutions out of the box.Ability to work under...

Job DescriptionResponsible for managing all aspects of the technical sales cycle. Working closely with Account /Sales Executives Delivering strong “proof-of-concept” engagements that demonstrate business value and technical benefits as well as strong ROI to 3rd party software solutions providers. Working “one-on-one” with business and...

Job DescriptionJob Description:Greets customers in a timely, friendly manner and obtains vehicle information.Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Refers to service...

Manage large volumes of incoming and outgoing calls in a timely manner.Follow scripts and instructions assigned to calls.Identifying customer needs, clarifying information, and providing available solutions or alternatives.Providing marketing offers for the organization’s products and services if given the opportunity.

key Responsibilities Manage the end-to-end logistics part of the export business while ensuring meeting the customer requested date of delivery. Weekly review with the customer service team to make sure that all actions preparation has been taken Monthly bidding of all destination to obtain the best prices and quality services for the transportation of...

AUMET is the leading B2B marketplace to sell medical products between healthcare providers and distributors. We are innovating how distributors of medical supplies do business with consumer selling points such as pharmacies. With 500,000 transactions per month, AUMET marketplace is a fast growing product that is capturing market share and is on a road to...

Respond to RFQs and prepare ONG customers’ costing and rates.Develop supply chain solutions for ONG customers.Analyze and disseminate strategic information to ensure bid process effectiveness.Lead the monthly, quarterly, and yearly business reviews with customers.Set customer SLA’s as per the operational capacities and legal requirements.Develop...

Conduct market research to identify trends competitors and opportunities. Analyze consumer behavior and adjust marketing strategies accordingly. Plan and execute marketing campaigns across various channels. Liaise with creative teams to come up with branding ideas graphic designs promotional materials and...

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.Our service offerings cover end-to-end workflows including language services...

HR Operations & Service Delivery Assistant Analyst1 – 3 years of experience, preferably with HR Operations experience.Customer orientation.Technical / Functional Skills & Knowledge of HR Tools and Interfaces.Experience or understating of HR Operations/Shared Services environment.Change management and agility.Must possess strong influencing...

Responsible for importation & Production plan annual submission and close follow-up till issuance from Governmental authorities.Responsible for managing 3rd party suppliers and finance-related services and invoices to clear goods from customs (Import/Export).Resolve all related issues regarding customs clearance, which requires involvement with Governmental...

Responsibilities:Execute the strategy of having LXT’s crowdsourcing platformSet and collect design requirements of LXT crowdsourcing database and follow up on its developmentManage LXT’s crowdsourcing databaseOnboard and manage global sourcing vendors in all regions/territoriesObtain needed partnership agreements with vendorsNegotiate s with...