Technical Support Specialist

Designing functional technical solutions and supervising the development and implementation of programs, as well as providing technical leadership and providing support to the software development team. The job requires the ability to translate technical requirements and the ability to conduct software development and program management processes and ensure...

Job DescriptionKey Responsibilities:Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  Resolve software and hardware inquires and install, maintain, troubleshoot,...

Analyze and diagnose technical & functional issues in supported applications with full ownership and accountabilityHandle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleaguesCollaborates with team members to document incident resolution in the shared knowledge baseReport major incidents...

Job DescriptionWe are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.Our Call Center Representatives are often the first point of contact for...

Job Summary:The Field Engineer will be expected to travel to multiple sites as needed for support dispatch and backfill purposes. The Field Engineer ensures that a company s computer systems work effectively for streamlined operations. Field Engineers can work fulltime within a company and offer technical support and require to work overtime and weekends...

Job DescriptionProposes a vision of the integration and impacts of security on functional and user teams and assists teams during the deployment of new projects and/or in operational mode.Administers profiles and users across different SAP environments.Solves production issues related to user safety.Assists, influences, and advises the Basis teams in the...

Job DescriptionJob Purpose:Support SAP Environment in design, sizing, installation, deployment, configuration, updates, and troubleshooting as needed.Exposure:HW platform:IBM Power 8 Models S824 & E870 running Linux & HANA DB.Flash Storage SystemSAP ECC, S/4HANA, CRM, BI, FIORI, HYPRIS, SCM, HCM, PO/PI & SOLMAN Azure IaaS technologies and servicesSAP...

Job DescriptionPurpose of the Job:To provide technical support and assistance with earthing designs, reports and analysis.Responsibilities:Customer and/or site visits to discuss project scope of work. Agree deliverables and offer general technical advice relating to power and lightning earthing design systems.Carry out soil resistivity and earth measuring...

Job DescriptionThe Technical Lead works highly independent and contributes significantly in each phase of the Software Development lifecycle, including requirements analysis, design, implementation, and support of software products, systems, and projects.Under the supervision of the project manager, the technical lead is responsible for leading and technical...

Job DescriptionWe are looking for an energetic Client Care Specialist, who will be interacting with Goodsmart clients by addressing their inquiries, and resolving complaints, generally providing a higher level of client support and retention.Responsibilities:-Respond to and resolve product or service problems that Clients are experiencing.-Build sustainable...

Job DescriptionWrite highly technical documentation that describes product/application’s functionsWrite user manuals after review the planning meetingsReview ticket responses and write tutorials/articles in the knowledge base List the product features to introduce to the marketing teamsWriting marketing content to demonstrate the product features in an...

Job DescriptionWill be in charge of setting up, managing, and troubleshooting the technology systems that the business uses to maintain computer and software networks. Their duties include responding to hardware problems, updating system software, and tracking the data and communications used on their network.Will maintain and improve the technical systems...

Job DescriptionAssembles and operates common laboratory equipment such as pH meters, balances…etc in a proper way.Prepares and distributes laboratory chemicals, materials and equipment in advance according to lab syllabusAssists lab instructor, teaching assistants and students during lab session (technical support).Assists lab instructor, teaching...

Internship DescriptionOffers technical support to users by responding to questions and concernsTroubleshoots common issues and directs clients towards the appropriate department if further assistance is neededIdentifies problems and guides clients through corrective stepsWrites and maintains documentation in order to improve client referencesAssists clients...

Localization Strategy: Collaborate with cross-functional teams to develop and execute a comprehensive localization strategy that aligns with business goals and market requirements.Technical Leadership: Provide technical leadership and guidance to the localization engineering team, mentoring junior engineers, and fostering a culture of collaboration and...

Software Sales SpecialistResponsible For Financial Software Sales With Egypt Responsibilities Position is a quota-carrying role with responsibility for working with customers, prospects and partners for NCR software and services within the banking industry.Strategically designs a plan to effectively manage his/her territory and funnel in order to maximize...

We are seeking a talented and experienced Video Editor to join our creative team:Job Summary.To be a key contributor in the company's brands presence online -As a Social Media Specialist and Video Editor, you will be responsible for creating captivating visual - content that aligns with our brands and engages our target audience. You will take a part of our...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical SupportResponsibil ities and Duties: -...

Job DescriptionHandles the purchasing process, in compliance with the set policies and procedures, to fulfill the purchase needs of all departments.Participates in setting the annual purchasing plan based on forecasted purchase needs of all departments and the approved budget.Receives the purchase requests from all departments and submits them to the...

Translation: Translate a variety of written documents, including but not limited to, articles, reports, marketing materials, technical documents, legal texts, and correspondence, from the source language to the target language.Language Proficiency: Demonstrate fluency and exceptional proficiency in the source language and the target language, ensuring...