Customer Support Representative Technical Support

Job DescriptionKey Responsibilities:Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  Resolve software and hardware inquires and install, maintain, troubleshoot,...

Technical Support SpecialistJob Requirements Problem solving skills.Ability to clearly present technical information.Ability to investigate logs and find what causing issues and highlighted it.Ability to collect needed logs for further investigation by next level teams.Ability to research and find solutions out of the box.Ability to work under...

Job Summary:The Field Engineer will be expected to travel to multiple sites as needed for support dispatch and backfill purposes. The Field Engineer ensures that a company s computer systems work effectively for streamlined operations. Field Engineers can work fulltime within a company and offer technical support and require to work overtime and weekends...

Analyze and diagnose technical & functional issues in supported applications with full ownership and accountabilityHandle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleaguesCollaborates with team members to document incident resolution in the shared knowledge baseReport major incidents...

Arranging appointments with doctors, pharmacists, and other relevant stakeholders.Presenting to doctors, within the specific target reach for this disease entity.Building and maintaining positive working relationships with medical staff and supporting administration staff.Managing budgets for catering, outside speakers, conferences, hospitality.Keeping...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical SupportResponsibil ities and Duties: -...

Job DescriptionJob Summary:Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the...

Answering internal customers' inquiriesInvestigating and resolving customer complaintsProviding technical support Escalating customer issues to supervisors or managementIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication

Job Description Provides 1st level users support and services for internal applications.Manages user accessibility and authorization on the business applications level.Create user manual and conducts training sessions to newly hired employees on our business applications systems.Contact with business applications vendors/providers to have 2nd & 3rd level...

Role Description:Dr. Nutrition is seeking a Sales Representative for our Egypt branch. As a Sales Representative, you will be responsible for building strong relationships with new and existing customers, achieving sales targets, and promoting our products. This is a full-time, on-site role located in Dubai.Qualifications:Degree (Chemistry, Biology,...

Designing functional technical solutions and supervising the development and implementation of programs, as well as providing technical leadership and providing support to the software development team. The job requires the ability to translate technical requirements and the ability to conduct software development and program management processes and ensure...

Display and provide information about the products or services you are responsible for selling.Create a positive image and encourage consumers to use the products.Use different means of illustration to display all the details about the products.Distribute product samples to obtain new sales opportunities.Identify interests and have a good understanding of...

Follow up and maintain computers of clients or employees.Installation and commissioning of new hardware and installation of software and operating systems.Preparing reports on maintenance operations and providing recommendations for possible solutions.Providing technical support for clients’ and employees’ computers and responding to inquiries.

Responsibilities:Oversight of the merchandising of frames, spectacle lenses, and eyewear accessoriesEnsure that the practice’s optical quality standards are metManage all aspects of eyewear orders and customer pickupsWork with customers in the adaptation of their lensesAdjustment and minor frame repairJob RequirementsProven customer service skills...

Job DescriptionPurpose of the Job:To provide technical support and assistance with earthing designs, reports and analysis.Responsibilities:Customer and/or site visits to discuss project scope of work. Agree deliverables and offer general technical advice relating to power and lightning earthing design systems.Carry out soil resistivity and earth measuring...

Promote the features, benefits, and scientific evidence supporting the efficacy and safety of our baby products to healthcare professionals through face-to-face meetings, seminars, and product demonstrations.Develop and maintain strong professional relationships with healthcare providers in your assigned territory, including clinics, hospitals, and...

Job DescriptionJob Purpose:Support SAP Environment in design, sizing, installation, deployment, configuration, updates, and troubleshooting as needed.Exposure:HW platform:IBM Power 8 Models S824 & E870 running Linux & HANA DB.Flash Storage SystemSAP ECC, S/4HANA, CRM, BI, FIORI, HYPRIS, SCM, HCM, PO/PI & SOLMAN Azure IaaS technologies and servicesSAP...

Job DescriptionThe candidate will be responsible for promoting & lead generation in the medical fieldFocus on identifying new business opportunities that fit the strategic directing and maximizing the outcomes of those opportunitiesArrange appointments with doctors, pharmacists and hospital medical teams, laboratories and clinics and Make presentations of...

mail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support Basic Computer...

Job DescriptionWrite highly technical documentation that describes product/application’s functionsWrite user manuals after review the planning meetingsReview ticket responses and write tutorials/articles in the knowledge base List the product features to introduce to the marketing teamsWriting marketing content to demonstrate the product features in an...