Customer Experience Agent

ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships...

Job DescriptionKey Responsibilities:Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  Resolve software and hardware inquires and install, maintain, troubleshoot,...

Job DescriptionHandles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and...

Sales agent's Basic salary + attractive commissionQualifications :Bachelor's degree.At least 1-year of experience in real estate.Working conditions: 6 working days/week.1 Day off. 8 hours/day Own a car is preferable

Sales agent's Basic salary + attractive commissionQualifications :Bachelor's degree.At least 1-year of experience in real estate.Working conditions: 6 working days/week.1 Day off. 8 hours/day Own a car is preferable

Job DescriptionWe are looking for telemarketing agents with previous Experience in the telesales or telemarketing field to join our team.This is a US account so you will be dealing with US clients in Credit repair, Auto Insurance, etc.You will contact potential and existing customers by phone to inform them of the company's products, services, and...

job description:It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail.You help others to participate in our online courses and purchase our products.There will be a daily target to help followers.- At the end of the...

Job DescriptionUpdate and send weekly report to the Quality Assurance Manager about the work trend.Send reports the abusing cases and the internet issues that may affect the business and the agent efficiency.Discuss the dispute cases with the agents or the managers and finalize the validation for the case of the quality. Update the quality score sheet to...

Verify that agents are providing accurate solutions to customersRecord evaluations utilizing departmental quality monitoring formsDeliver coaching feedback to supervisors and/or agents on call and email performanceProvide Supervisors and Managers with regular performance feedback on the agentsPrepares and analyzes quality reports for Management reviewPerform...

About the JobAssist in organizing logistics processes together with executive manager.Prepare and review shipment costing.Follow up from receiving the purchase orders, payments for suppliers based on payment terms. Follow up with shipping lines, agents and the clearing agent & evaluation of their service level.Review and ensure the documents of the imported...

Customer Success ManagerQualifications:Proven experience in customer success, account management, or a related role, with a specific focus on Web3 technologies.Strong communication and interpersonal skills.Ability to understand and articulate technical concepts, especially in the context of Web3.Excellent problem-solving skills.Detail-oriented and...

Job DescriptionManage and moderate the social media profiles and presence, including Facebook, Instagram, Website, WhatsApp, and additional channels.Replying to direct messages on social media.Collecting and recording new comments and responses for future content development.Creatively responding with customized messages when needed.Keeping an eye on the...

Job DescriptionFixed Shift basis 9 hours including 1 hour break “ 12:00PM to 9:00PM "Males onlyDays Off: FridayAccepted candidates will attend an induction (training before login)Duties and responsibilities:Handle all incoming/outgoing calls of the call center.Answer WhatsApp enquires on daily basis.Handle and solve all inquiries, requests and...

Responsibilities:Oversee agents inventory according to company guidelines.Prepare the dispatching plan for every WH.Prepare periodic inventory analysis reports ( inventory aging , item turn over , … etc. )Perform critical inventory tasks to ensure the correct amount of items are in stockRespond to sales inquiries and purchase orders; collect and...

Job DescriptionWork with developers to identify necessary Azure resources and automate their provisioning.Document automation processes.Create and document disaster recovery plan.Work closely with key stakeholders to capture, analyze, and derive DevOps requirements.Planning, and migration of team projects and solutions for DevOps from old systems (TFS, VSS,...

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process & Technical Support ExecutiveFresher/ExperienceCandidate having 0-8 year of experience in Sales, Voice processAny Graduate fresher OR Under-GraduateQualification: Undergraduate/Any Graduate/Graduation mandatoryWork ...

Job DescriptionJob Description:Greets customers in a timely, friendly manner and obtains vehicle information.Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Refers to service...

Responsibilities:Oversight of the merchandising of frames, spectacle lenses, and eyewear accessoriesEnsure that the practice’s optical quality standards are metManage all aspects of eyewear orders and customer pickupsWork with customers in the adaptation of their lensesAdjustment and minor frame repairJob RequirementsProven customer service skills...

Job DescriptionMain Job Duties:Answer questions about products or the companyAsk questions to understand customer requirements and close salesMaintain professional relationship with every customer.Have to fulfill customer’s queries over phone and maintain email to follow up contacts, sales and quires.Achieve agreed upon sales targets and outcomes...

Roles and Responsibilities: Oversee the product management team setting strategic direction and priorities. Liaise with senior stakeholders across departments to align product strategies with company objectives. Mentor and support Product Managers in their projects ensuring best practices in product lifecycle management. Drive the innovation development and...