Social Media Moderator and Customer Service

1 month ago


Giza, Egypt WayUP Sports Full time
Job Description
  • Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website, WhatsApp, and additional channels.
  • Replying to direct messages on social media.
  • Collecting and recording new comments and responses for future content development.
  • Creatively responding with customized messages when needed.
  • Keeping an eye on the reach and engagement of the Facebook page using Facebook Analytics.
  • Confirm and follow up the orders with the clients.
Job Requirements
  • Previous experience in all social media channels.
  • Good written English and Arabic.
  • Very good communication skills.
  • Previous experience in customer service


  • Giza, Egypt Aqua Chiara Egypt Full time

    Job DescriptionMonitoring and also replying comments and questions on social media.Execute content plan on all social media platforms.Creating engaging text, image and video content.Content Creation and posts writing. Generate and publish creative daily content, and moderate all user-generated content in line with the moderation policy for each...


  • Giza, Egypt Talaat Moustafa Group Full time

    Job DescriptionLead the moderation team to handle answer customers' inquiries and solve problems. Gain insights from moderation and present to the digital team recommendations to enhance digital communication. Set and implement social media moderation to align with existing campaigns. Assists in establishing and maintaining a consistent brand image...


  • Giza, Egypt Pure Group Full time

    Job DescriptionDevelop digital media strategies with business goals aligned with the company’s vision.Create digital content including websites, blogs, articles, animated explainer videos, etc.Establish our online presence and create brand awareness.Run day-to-day social media and search engine optimization audits to ensure best practices are being...


  • Giza, Egypt LEO Egypt Full time

    Proven experience as a Senior Social Media Specialist or similar roleDemonstrated expertise in social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and YouTubeExcellent knowledge of social media analytics and tools including Google Analytics, Hootsuite and InsightsExcellent understanding of digital marketing principles and best...


  • Giza, Egypt Ship To Box Full time

    About the roleCreate content for social media channels with graphic design experienceWrite blogsBasic graphic design for multiple business modelsWork with sales team seek idea to expand businessImplements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives;...


  • Giza, Egypt Talent Pal Full time

    About Flat6Labs: Flat6Labs is the MENA regions leading seed and earlystage venture capital firm currently running the most renowned startup programs in the region. Annually Flat6Labs invests in more than 100 innovative and technologydriven startups enabling thousands of passionate entrepreneurs to achieve their daring ambitions and ultimately...


  • Giza, Giza, Egypt فوتو إكسبرس - مصر Full time

    We are seeking a talented and experienced Video Editor to join our creative team:Job Summary.To be a key contributor in the company's brands presence online -As a Social Media Specialist and Video Editor, you will be responsible for creating captivating visual - content that aligns with our brands and engages our target audience. You will take a part of our...


  • Giza, Egypt Teleperformance - Egypt Full time

    Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...

  • Technical Consultant

    1 month ago


    Giza, Egypt NCR Atleos Full time

    Scoping, design, testing, implementation, debugging and system integration of software components in moderately complex areasDesign, develop and execute software test plans, procedures, test applications and test casesIdentify, track and resolve software defects in moderately complex areasCreate documentation to assist customer with product installation,...


  • Giza, Giza, Egypt Concentrix Full time

    Job Title:Technical Sales Specialist - Spanish SpeakerJob DescriptionAssociate Technical Sales Specialist generates new business and ensures growth of existing accounts for assigned client/territory, with low to moderate complexity. Assesses potential application of products or services and offers solutions that meet low to moderate customer/client needs....

  • Social Media Manager

    3 weeks ago


    Giza, Egypt Global Blockchain Show Full time

    At Ennuviz, youll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognised brands on the ;And youll do it with cutting-edge technologies thanks to our close partnership with the worlds most prominent We are looking to hire a PEGA developerJob Description:1) Top 3...


  • Giza, Giza, Egypt CIB Full time

    Job Description:To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.[ads1]Job Responsibilities:Post content on CIB official social media platforms (if needed) & within the agreed...


  • Giza, Egypt Ship To Box Full time

    About the roleResponsible for customer follow-ups, assisting the customer on registration, pricing checking, order placing, making payment, labeling and shipment tracking etc.Responsible for order review, payment processing, and label creation etc.Effectively communicate with customers via phone, email or chatting system, to answer questions, troubleshoot...

  • CIB Internship

    1 month ago


    Giza, Egypt CIB Full time

    Job Description: To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request)  in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers. [ads1] Job Responsibilities: Post content on CIB official social media platforms (if needed) & within the...


  • Giza, Egypt Kick Start Interactive Full time

    Job DescriptionDetermine contents that reach customers.Producing relevant website content.Maintaining social media accounts, and writing blog posts.Publish digital marketing online content. Establish and maintain the constant increased traffic to our website, by managing marketing and social branding campaigns Providing Search Engine Marketing (SEM) services...

  • Social Media Manager

    3 weeks ago


    Giza, Egypt CryptoNewsZ Full time

    Assistente Administrativo: organiza o de viagem dos t cnicos, controle da documenta o referente a sa de de trabalho , controle banco de horas e gastos de viagem,RequisitosPacote office intermedi rio;Ensino superior completo;Conhecimento fiscal: documento fiscal, emiss o de NF e envio de fatura,Boa organiza o , boa comunica o , bom trabalho...


  • Giza, Egypt bayantech egypt Full time

    Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaignsDesign, build, and maintain our social media presenceMeasure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)Identify trends and insights, and optimize spend and performance...


  • Giza, Egypt RAYA Customer Experience Full time

    Job DescriptionKey Responsibilities:Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  Resolve software and hardware inquires and install, maintain, troubleshoot,...

  • Graphic Designer

    1 month ago


    Giza, Egypt Talent Pal Full time

    About Our Client: One of Saudis leading companies in the construction and finishing industries manufacturing highquality national products that meet international standards. It strives to supply and sell a variety of products catering to local and regional markets at competitive prices. What you will do: Conceptualizing visuals based on...


  • Giza, Egypt Speedaf Express Egypt Full time

    Job DescriptionActively seek out new sales opportunities through calling, networking, and social mediaSet up meetings with potential clients and listen to their wishes and concernsPrepare and deliver appropriate presentations on products and servicesDevelop the relationship with clients to increase the volume Prepare sales reports for each order/product and...