Senior Application Support

1 month ago


Giza, Egypt Ezz El arab Full time
Job Description
  • Provides 1st level users support and services for internal applications.
  • Manages user accessibility and authorization on the business applications level.
  • Create user manual and conducts training sessions to newly hired employees on our business applications systems.
  • Contact with business applications vendors/providers to have 2nd & 3rd level support for the applications when needed.
  • Ensures that database backups for business applications are made to avoid any risk of loss or damage of data.
  • Analyze and assess existing business systems and procedures. Understand current system deficiencies and necessary updates to be made.
  • Document application problems and resolutions for future reference.
  • Investigate and resolve application functionality issues and provide support and troubleshooting for multiple applications
  • Defines and develops software business requirements, and specifications in collaboration with internal users in the different departments ensuring compatibility and integration with the core business applications.
  • Formulates any additional reports that are not provided by current business applications to best fulfill reporting needs.
  • Submits relevant reports as requested by management.
  • Runs and monitors applications performance tests for the purposes of correcting errors, isolating areas for improvement, and general debugging.

Job Requirements
  • Bachelor Degree in computer science or related field is preferable.
  • Minimum 2 years of experience.
  • Experience in business application implementation, project management, and database management.
  • IT Management Knowledge.
  • Experience with SQL languages.
  • Strong analytical and problem-solving skills.
  • Experience in software configuration management.
  • Experience with ERP systems ‘financial module is a must’ and business applications in a corporate environment.
  • Experience in automotive business is highly preferred.
  • Ability to work under pressure.


  • Giza, Egypt SSC Egypt Full time

    Analyze and diagnose technical & functional issues in supported applications with full ownership and accountabilityHandle raised tickets related to supported applications maintaining the agreed OLA / SLA and ensuring resolution with colleaguesCollaborates with team members to document incident resolution in the shared knowledge baseReport major incidents...


  • Giza, Egypt BBI-Consultancy Full time

    Job DescriptionJob Summary:Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the...


  • Giza, Egypt Microtech Full time

    Job DescriptionAnalyzes customer reported problems and reports to appropriate channels problem areas in products.Delivers technical training to newly hired support staff.Collects and analyzes business and accounting requirements.Works with development department in testing and implementing new product features, recommended structures and...

  • Senior Researcher

    2 days ago


    Giza, Giza, Egypt United Nations Children's Fund (UNICEF) Full time

    JOB DESCRIPTIONThe International Water Management Institute (IWMI), a CGIAR Research Center is seeking an innovative & competent candidate to join its office in Giza, Egypt, as a Senior Researcher / Project Leader.This is an internationally recruited position; therefore, individuals with relevant abilities from diverse locations around the world are...


  • Giza, Egypt RAYA Customer Experience Full time

    Job DescriptionKey Responsibilities:Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  Resolve software and hardware inquires and install, maintain, troubleshoot,...


  • Giza, Egypt aramex egypt Full time

    Senior Sea Freight SpecialistBachelor’s degree in relevant field3 - 5 years relevant working experience in Oil & Gas projects with a freight forwarder (Export & Import Ocean freight Sector is a must)Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus.Excellent knowledge of MS Excel...

  • Senior Researcher

    2 days ago


    Giza, Egypt United Nations Children's Fund (UNICEF) Full time

    tendersglobal.net JOB DESCRIPTION The International Water Management Institute (IWMI), a CGIAR Research Center is seeking an innovative & competent candidate to join its office in Giza, Egypt, as a Senior Researcher / Project Leader. This is an internationally recruited position; therefore, individuals with relevant abilities from diverse locations around...


  • Giza, Egypt Perfect Presentation Full time

    Senior Network EngineerFull TimePerfect Presentation- 6th of October, GizaPosted 4 days ago36Applicants for1 open position0Viewed0In Consideration0Not SelectedApply For Job Job DetailsExperience Needed:More Than 3 YearsCareer Level:Experienced (Non-Manager)Education Level:Bachelor's DegreeSalary:ConfidentialJob Categories:IT/Software...


  • Giza, Egypt NCR Atleos Full time

    Technical Support SpecialistJob Requirements Problem solving skills.Ability to clearly present technical information.Ability to investigate logs and find what causing issues and highlighted it.Ability to collect needed logs for further investigation by next level teams.Ability to research and find solutions out of the box.Ability to work under...


  • Giza, Egypt Dorra Group Full time

    Job DescriptionDesign and implement custom business applications using the Oracle Application Development framework.Design and Implement User Interface and Application business logic layer using JSF, ADF Faces, ADF Task Flows, and ADF BC4J technologies.Translates business requirements into technical design and prepares MD70 documents as per AIM...


  • Giza, Egypt SSC Egypt Full time

    Support Networking Hardware and Circuits and Provide Network Services Support to Application Developers. End users and Other Operational PersonnelSupport Network security implementations with security best practice guidance for other network TeamsResponsible for the Operations and maintenance of data center firewallsPerform, Network, Hardware, and software...


  • Giza, Egypt ZINAD IT Full time

    Senior Business AnalystFull TimeRemotely during COVID-19ZINAD IT- 6th of October, GizaPosted 6 days ago15Applicants for1 open position3Viewed0In Consideration0Not SelectedApply For Job Job DetailsExperience Needed:More Than 5 YearsCareer Level:Experienced (Non-Manager)Education Level:Bachelor's DegreeSalary:ConfidentialJob Categories:IT/Software...

  • Java Developer

    1 month ago


    Giza, Egypt Perfect Presentation Full time

    Job DescriptionAbout the jobWe are looking to hire a Java Backend Developer to be based in Riyadh, Saudi Arabia.Senior Java Developer:Description: Maintain and build Java Applications using Spring Boot framework, front and backend including relational databases. Primary responsibility will be to design and develop these layers of our applications and...


  • Giza, Egypt Talaat Moustafa Group Full time

    Job DescriptionProvides analytical, forecasting, reporting, and project support to reports to senior management.Produces monthly reports, which include key metrics, financial results, and variance reporting.Spearheads the annual and quarterly budgeting and forecasting processes.Identifies opportunities for performance improvement across the...


  • Giza, Egypt GB Corp Full time

    Support the implementation/maintenance of various modules.Customise, follow up the current implemented projects and ensure that they are stable and relevant to the HR business needs.; such as; Oracle core data, LMS, Labor tracker and Online transfer.Work closely and collaboratively with Benefits Administration in ensuring open enrolment system functionality...


  • Giza, Egypt Jadeer Full time

    Roles and Responsibilities: Oversee the product management team setting strategic direction and priorities. Liaise with senior stakeholders across departments to align product strategies with company objectives. Mentor and support Product Managers in their projects ensuring best practices in product lifecycle management. Drive the innovation development and...


  • Giza, Egypt Seoudi Supermarket Full time

    Job DescriptionWe are looking for a Sr. Network and security Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation.ResponsibilitiesFully support, configure, maintain and upgrade...

  • Sr Software Engineer

    1 month ago


    Giza, Egypt TALABAT Full time

    Lakeside HR Group is looking for a contract Sr. HR Generalist / HR Business Partner (HRBP) for a Twin Cities-based Medical Device company. The company was founded in 2017 and has experienced high growth in the last couple of years. This role will be approximately 20 hours / week in their Maple Grove office. The HRBP will be responsible for building and...


  • Giza, Egypt Talaat Moustafa Group Full time

    Job DescriptionProposes a vision of the integration and impacts of security on functional and user teams and assists teams during the deployment of new projects and/or in operational mode.Administers profiles and users across different SAP environments.Solves production issues related to user safety.Assists, influences, and advises the Basis teams in the...

  • Account Manager

    3 weeks ago


    Giza, Egypt SSC Egypt Full time

    Oversee the financial operations of the company, including budgeting, forecasting, and cash flow managementManage and supervise the finance and accounting department and ensure all financial transactions are accurately recordedDevelop and implement financial policies and procedures to ensure compliance with applicable laws and regulationsAnalyse financial...