Customer Success Officer

2 months ago


Giza, Egypt aumet Full time
AUMET is the leading B2B marketplace to sell medical products between healthcare providers and distributors. We are innovating how distributors of medical supplies do business with consumer selling points such as pharmacies. With 500,000 transactions per month, AUMET marketplace is a fast growing product that is capturing market share and is on a road to achieve its vision. And as we grow we need talented people to help us grow Are you great with people? Do you enjoy communication and building relationships with new clients? If you answered yes, we believe you might be a fit to our new vacancy for a Customer Success Officer. As a CS officer, you will bridge the gap between different departments in AUMET. Customer success team members work on fixing issues before they happen. You will proactively look out for their customer’s business, suggest new and innovative ways to keep them succeeding with your products. We are looking for a customer success officer who will develop and maintain long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person” by nature. Someone who has a hybrid of soft and hard skills who can master technology and manage customer relationships. If you can demonstrate a positive customer experience, product adoption and ongoing communication, then this job is for you As a Customer Success Officer you will:
  • Develop and manage client portfolios.
  • Sustain business growth and profitability by maximizing value.
  • Analyze customer data to improve customer experience.
  • Hold product demonstrations for customers.
  • Improve onboarding processes.
  • Evaluate and improve tutorials and other communication infrastructure.
  • Mediate between clients and the organization.
  • Handle and resolve customer requests and complaints.
  • Minimize customer churn.
  • Aid in product design and product development Requirements
  • Bachelors degree in Pharmacy.
2+ years of experience in relevant fieldGreat communication skills.Great listening skills.Ability to work hard and under pressure.Leadership and persuasion skills. Highly organized and able to multi-task.A propensity for relationship buildingIndustry knowledgeSelf-driven and proactive nature.Excellent communication and interpersonal skills.Knowledge of customer success processes.Experience in document creation.Patient and active listener.Passion for service.

  • Giza, Egypt Global Blockchain Show Full time

    Customer Success ManagerQualifications:Proven experience in customer success, account management, or a related role, with a specific focus on Web3 technologies.Strong communication and interpersonal skills.Ability to understand and articulate technical concepts, especially in the context of Web3.Excellent problem-solving skills.Detail-oriented and...


  • Giza, Egypt Aumet Full time

    Conduct on-site visits to pharmacies to introduce and promote our healthcare application.Develop and maintain strong relationships with pharmacy clients.Understand client requirements and effectively communicate how our solutions can address their needs.Collaborate with the sales and customer success teams to ensure seamless customer onboarding.Provide...


  • Giza, Egypt Ship To Box Full time

    About the roleResponsible for customer follow-ups, assisting the customer on registration, pricing checking, order placing, making payment, labeling and shipment tracking etc.Responsible for order review, payment processing, and label creation etc.Effectively communicate with customers via phone, email or chatting system, to answer questions, troubleshoot...


  • Giza, Egypt Power Solutions Full time

    Job DescriptionPurpose of the Job:To provide technical support and assistance with earthing designs, reports and analysis.Responsibilities:Customer and/or site visits to discuss project scope of work. Agree deliverables and offer general technical advice relating to power and lightning earthing design systems.Carry out soil resistivity and earth measuring...


  • Giza, Egypt UX Centers Full time

    Job DescriptionWe are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.Our Call Center Representatives are often the first point of contact for...


  • Giza, Egypt LxT Full time

    Key Responsibilities:Coordinate internal resources and contractors for the flawless execution of pilot projectsLead and supervise projects with the most efficiency and to assure the highest quality and productivity of the teamMeet delivery deadlines with high qualitySupport multiple, ongoing foreign and native language transcription/annotation management...


  • Giza, Egypt Modern Interiors Design – Construction Full time

    Job DescriptionYou will ideally responsible for:Creating , Reviewing and adjusting shop drawings.Quantity surveyingAssist in Procurement ordersRevising structural drawings with architectural drawingsAssisting Coordination between project partiesMonitoring project daily progress vs. plan and schedule.Job RequirementsRequirements:Proven Architecture education...


  • Giza, Egypt Edutech Labs Fze Full time

    job description:It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail.You help others to participate in our online courses and purchase our products.There will be a daily target to help followers.- At the end of the...

  • Video Producer

    3 weeks ago


    Giza, Egypt CryptoNewsZ Full time

    Lead Municipal Engineer/Infrastructure Group ManagerAre you an experienced civil engineer looking for an opportunity to grow and advance? Do you have the design experience to scope water and wastewater projects and direct and mentor staff to effectively meet project requirements? Have you managed the production of engineering plans, specifications, and...


  • Giza, Egypt MENA For Contracting & Trading Full time

    Job DescriptionManage company sales by designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence.Achieving growth and hitting sales targets by successfully managing the sales teams.Set weekly, monthly, and annual goals according to the sales plan.Track sales goals by meeting with...


  • Giza, Giza, Egypt المصرية الالمانية هوفن Full time

    What we are Looking for:We are seeking an outgoing and dynamic person who is self-motivated and driven.Embodies excellence in communication, persistence, trustworthiness and a customer-focused mentality.The ideal candidate will possess exceptional skills in building relations, driving results, and prioritizing client needs.Demonstrating resilience and...


  • Giza, Egypt المصرية الالمانية هوفن Full time

    What we are Looking for:We are seeking an outgoing and dynamic person who is self-motivated and driven.Embodies excellence in communication, persistence, trustworthiness and a customer-focused mentality.The ideal candidate will possess exceptional skills in building relations, driving results, and prioritizing client needs.Demonstrating resilience and...


  • Giza, Egypt Adrenalin Park Full time

    Job DescriptionCreating an excellent first impression by providing a warm welcome, tidy appearance and pleasant manner at all times to all visitors as they come through reception.Providing accurate information concerning activities, games and availability.Serving customers, explaining the rules of the games, taking money for activities and accurately...


  • Giza, Egypt Jadeer Full time

    Roles and Responsibilities: Oversee the product management team setting strategic direction and priorities. Liaise with senior stakeholders across departments to align product strategies with company objectives. Mentor and support Product Managers in their projects ensuring best practices in product lifecycle management. Drive the innovation development and...


  • Giza, Egypt Legrand Full time

    Job DescriptionResponsible for receiving, reviewing and follow up orders received from customers for local and import and contact with customersJob RequirementsBachelor's degree in Business administration.Excellent command in EnglishFrench speaker is a plusFully competent with Microsoft office applications (Word, Excel, PPT, Outlook,…)


  • Giza, Egypt ZINAD IT Full time

    Senior Business AnalystFull TimeRemotely during COVID-19ZINAD IT- 6th of October, GizaPosted 6 days ago15Applicants for1 open position3Viewed0In Consideration0Not SelectedApply For Job Job DetailsExperience Needed:More Than 5 YearsCareer Level:Experienced (Non-Manager)Education Level:Bachelor's DegreeSalary:ConfidentialJob Categories:IT/Software...


  • Giza, Egypt Grid Construction & Decoration Full time

    Job DescriptionPersonally selling to existing and prospect exhibitors to hit and exceed sales targetsLead and inspire direct reports to improved performanceOverview on the client Account ManagementWorking on site during and running up the showsRecommend and implement agreed sales strategy.Deliver agreed revenue targets by value and volume.Provide accurate...

  • Admin Assistant

    1 month ago


    Giza, Giza, Egypt Better House Reality Full time

    Admin Assistant Job Responsibilities :Provide support to the management team within a company's sales department.Responsible for completing expense reports or sales proposals.Carrying out administrative tasks such as coordinating meetings and office communications.Handling sales and pre-sales coordination.Responsibility for project documentation.Handling CRM...

  • Receptionist

    1 month ago


    Giza, Egypt MENA For Contracting & Trading Full time

    Job DescriptionCommunicate with clients in a professional, friendly & efficient manner. Take messages & Clients 'data and provide them with Needed information.Meet and professionally greet customers to meet customer satisfaction as per company standards.Job RequirementsBachelor's Degree.Good communication skills.Very Classy and presentable.1-3 years...


  • Giza, Egypt Talent-Expert Full time

    Job DescriptionMain Job Duties:Answer questions about products or the companyAsk questions to understand customer requirements and close salesMaintain professional relationship with every customer.Have to fulfill customer’s queries over phone and maintain email to follow up contacts, sales and quires.Achieve agreed upon sales targets and outcomes...