Shared Services Manager

1 month ago


Giza, Egypt Pixelogic Media Partners LLC Full time
  • Manage Data I/O Specialists and ensure day-to-day operations are carried out in a timely manner and in accordance with protocols and procedures globally.
  • Oversee a scaling Incoming QC Operations that performs pre-qualification QC on source material for all lines of business.
  • Work closely with the development team to improve operations such as creation of automated workflows and processes using in house, proprietary software and/or third-party systems for both Data I/O and the Incoming QC team to ensure zero defects and quality assurance.
  • Manage storage for Data I/O including, capacity and forecasting to ensure we're keeping up with current and upcoming demand.
  • Create procedures and documentations for workflows, security policies and maintain an internal database of knowledge
  • Administrative tasks including but not limited to managing timesheet, staff scheduling, attending meetings, capacity and load balance planning
  • Troubleshoots, analyses and create reports for issues that arise in the operations and implements solutions to avoid the same issues.
  • Work with various departments to ensure the data operations meets their requirements for pre-qualification, ingestion, delivery and other assigned workflows
  • Continuously researching and identifying new tools and systems to enhance operational workflows and capabilities.
  • Will promote an extreme customer service ethos in the Data I/O department.
  • Wil be flexible and willing to work long hours.
  • Will be a strong and effective communicator with a positive attitude.
  • Other related tasks as assigned to fulfill responsibilities


  • Giza, Egypt PepsiCo Full time

    HR Operations & Service Delivery Assistant Analyst1 – 3 years of experience, preferably with HR Operations experience.Customer orientation.Technical / Functional Skills & Knowledge of HR Tools and Interfaces.Experience or understating of HR Operations/Shared Services environment.Change management and agility.Must possess strong influencing...


  • Giza, Egypt Future Group Egypt Full time

    Manage projects, handle the communication with client to ensure all instructions are executed, in addition to leading a team of project managers to deliver high quality of service to the client.Key Responsibilities:Including but not limited to:Managing projects: Adding the project on Transparent software after estimating the word count and assigning the...


  • Giza, Egypt Monginis Food Industries & Services Full time

    Job DescriptionManaging partner’s relationships as the main point of contact.Create and enforce plans that will help meet the needs of our partners.Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our partners.Build long-term relationships with our partners.Work quickly to address and resolve our...


  • Giza, Egypt Careem Egypt Full time

    Lead a team of software engineers in implementing high quality services including design, development, and deployment of new business functionality.Plan and allocate available talent to meet engineering objectives. Interacts with engineering leaders, customers and peers to share information and improve cross-departmental processes.Assist your teams in...

  • Account Manager

    1 month ago


    Giza, Egypt Cartona Full time

    Job DescriptionMonitor overall Suppliers performance metrics to ensure their compliance with Cartona’s operational standards.Improve operational efficiency of our Suppliers by making sure we always deliver the best service to our customerMaintain continuous business relationship with our suppliers and resolve operational issues between...


  • Giza, Egypt Ghabbour Auto Full time

    Job DescriptionManagement of Admin Services Receive invoices from external service providers.Ensure that all statutory and Company regulations and policies relating to hygiene, safety and fire are enforced and maintained to his site.Ensure that the on-site security systems in respect of all functions managed are effective and maintained liaise with...

  • Service Desk Auditor

    1 month ago


    Giza, Egypt Pharma Overseas Full time

    vJob DescriptionReview and ensure that the service is provided in the Information Systems Department in an effective manner that serves the company's goalsEnsure that resources are used appropriately according to the needs of the companyEnsure that the service is provided on timeprepares the necessary reports after reviewing the previous items and sends...


  • Giza, Egypt Teleperformance - Egypt Full time

    Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...

  • Store Manager

    1 month ago


    Giza, Egypt Ben Soliman Full time

    Job DescriptionDevelop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.Ensure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and...

  • Service Coord Rep

    1 month ago


    Giza, Egypt NCR Atleos Full time

    Manage large volumes of incoming and outgoing calls in a timely manner.Follow scripts and instructions assigned to calls.Identifying customer needs, clarifying information, and providing available solutions or alternatives.Providing marketing offers for the organization’s products and services if given the opportunity.


  • Giza, Egypt Ship To Box Full time

    About the roleResponsible for customer follow-ups, assisting the customer on registration, pricing checking, order placing, making payment, labeling and shipment tracking etc.Responsible for order review, payment processing, and label creation etc.Effectively communicate with customers via phone, email or chatting system, to answer questions, troubleshoot...


  • Giza, Egypt Future Group Full time

    Boost Your Career as a Senior Project Manager with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a worldwide presence spanning North & Latin America Asia Europe and MEA. Now...


  • Giza, Egypt NATCO Mercedes-Benz Full time

    Job DescriptionManaged (Fleet/Cafeteria/Scrap/Furniture)Oversee facilities services and maintenance Purchase new material as neededOffer Solutions for improvementMonitor costs & expenses to assist in budget preparation Adhere to policies and procedures Job Requirements8+ years of Experience Preferably from 6th of October residential area (or...


  • Giza, Egypt Future Group Full time

    Elevate Your Career Path: Become a Key Player in Our Global Expansion Effort!At Future Group a trailblazer in translation and localization since 1994 were not just embracing changewere leading it. With a footprint across North & Latin America Asia Europe and MEA our mission to connect the world through language has never been more vital. As we chart new...

  • Legal Counsel

    1 month ago


    Giza, Egypt Aramex Egypt Full time

    Support the MENAT Regional Legal Director in overseeing the legal matters in the entities Egypt,Litigation: own, manage and report to the Regional Legal Director and Egypt management all existing of litigation and/or threatened claims and all related elements including direction, risks, cost, mitigation strategy and lessons learned, etc.Provide effective and...


  • Giza, Egypt amazon egypt Full time

    Amazon Vendor Service-PC, Consumer electronics1+ years of account management, project or program management or buying experienceBachelor's degreeExperience using analytical specific tools such as Google Analytics, SQL or HTML

  • Sales Manager

    1 month ago


    Giza, Egypt IGI-Group Full time

    Job DescriptionJob Duties: Strategy Alignment Accurately forecasting future sales and forming sales plans to adapt to constant shifts in the marketplace Responsibility for designing the commercial strategy along with the Sales Director and formulation of the sales plans with the teams’ supervisors with the successful communication and delivery of the...


  • Giza, Egypt WayUP Sports Full time

    Job DescriptionManage and moderate the social media profiles and presence, including Facebook, Instagram, Website, WhatsApp, and additional channels.Replying to direct messages on social media.Collecting and recording new comments and responses for future content development.Creatively responding with customized messages when needed.Keeping an eye on the...

  • Account Manager

    1 month ago


    Giza, Egypt Future Group Egypt Full time

    Ensures delivery of company sales and revenue targets for serviced clients.Collaborates with the marketing, brand management, project management, and client service functions to deliver a complete customer experience.Ensures that all customer accounts are handled within the requirements and to the standards set and resolves escalated concerns to client...

  • Night Manager

    1 month ago


    Giza, Egypt Hilton Full time

    Night ManagerAs Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the...