Channel Team Lead, Business Coach

2 weeks ago


Cairo, Cairo, Egypt Souq for E-Commerce LLC Full time
Experience managing teams

  • Experience with planning, performance metrics, and process improvement
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Team Lead for our Delivery Stations.

In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities

  • Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
  • Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
  • Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
  • Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
A day in the life

Core Job Fundamentals:

Monitoring performance of the program daily
Action plan to achieve the program targets
Managing ramp ups/scouting
Tracking program payment cycle
Preparing daily performance summary

Internal stakeholders:

Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador

Cairo, EGY

  • Experience in logistics
  • Experience with data analysis

  • Research Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt Infomineo Full time

    Perform research, answer client requests and autonomously lead a team of analysts and associates in business and investment researchTrain, lead and coach a team, clarifying each team member's responsibilities and setting up clear processesBe the primary contact for our clients, perform QA and set up QA processes for the team ensuring that requests are...

  • Channels Manager

    2 weeks ago


    Cairo, Cairo, Egypt ELSEWEDY ELECTRIC Full time

    • Recruit new channels partners within assigned region and educate them about product portfolio & complimentary services offered.• Negotiate and Establish agreements with channels partners mitigating business risks and capitalizing business gains• Study local markets and set lucrative business models per region• Develop sales through existing...


  • Cairo, Cairo, Egypt Souq for E-Commerce LLC egypt Full time

    Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive...


  • Cairo, Cairo, Egypt SSC Egypt Full time

    Manage and lead a team of customer service representativesSet and maintain high standards for quality customer supportReview and report on team performanceHandle escalated customer inquiries and complaintsCollaborate with other departments to resolve customer issuesDevelop and implement customer service strategies and processesTrain new hires and provide...


  • Cairo, Cairo, Egypt Orange Business Services Full time

    About the role:L2 OPS First technical point of contact for domain24/7 availability for On call and Non Business hours planned activitiesManaging the day-to-day activities of the team (Incident, Change, vulnerability, patch Audits)Motivating the team to achieve organizational goals.Resources allocation and assignment of L2 expert per techno according to...

  • Process Lead

    2 weeks ago


    Cairo, Cairo, Egypt Orange Business Full time

    About the role:Within OBS\CSO\ESC, Process owner works in close relation with DGPO Service Operation (under his functional management) and Stakeholders (Ops, SLM/SIE, Tools, Transversal teams), and is in charge of the Performance and Evolutions of Event and Capacity/Config Management Process.Key Tasks:PMO on concerned process managment tools enhancmentYou...

  • Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt Aleph Holding Full time

    Are you ready to join our digital revolution journey?Aleph represents the world's leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...

  • German Quality Coach

    2 weeks ago


    Cairo, Cairo, Egypt Centro CDX Full time

    Job DescriptionMonitor remote/side by side calls.Monitor unusual occurrences, report follow-up procedures, and report daily, monthly, and year-to-date comparisons.Analyze customer complaints and bad ratings and set an action plan.Analyze quality scores and share the insights along with the action plan to improve QA scores and processes.Report the repeated...


  • Cairo, Cairo, Egypt Motorola Solutions Full time

    Company Overview:At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...


  • Cairo, Cairo, Egypt Spectro Systems Full time

    As a channel driven company we are hiring a Territory Channels Sales Manager. The successful candidate will be based in Egypt but will be operating in different territories and geographical regions to develop company sales channels.ResponsibilitiesDrive Territory GTM and Sales StrategyDefine Market Opportunities in Territory market SegmentsRecommend and...

  • Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt World Health Organziation Full time

    Confirm the sustainable reliability of WHO premises across the EMR region, including the office buildings and warehouses, by:a) Developing a comprehensive preventive and predictive maintenance plan including major repair and capital replacement for the main equipment/property, and ensuring that, buildings' facilities are operating as intended and...


  • Cairo, Cairo, Egypt Mahgoub Group Full time

    Job DescriptionWork closely with the team, motivating and coaching themHosting 1-2-1's and team meetingsSubmit regular reports also seek new ideas and strategies to improve the performance.Reporting to the Call Center ManagerManage day-to-day line activities, priorities and make assessments within existing processes and procedures towards achieving...

  • Team Leader

    2 weeks ago


    Cairo, Cairo, Egypt Flyin Full time

    Create an inspiring team environment with an open communication culture.Set clear team goals.Delegate tasks and set deadlines.Oversee day-to-day operation.Monitor team performance and report on metrics.Motivate team members.Discover training needs and provide coaching.Listen to team members' feedback and resolve any issues or conflicts.Recognize high...


  • Cairo, Cairo, Egypt Envision Employment Solutions Full time

    On behalf of an Irish real estate developer and asset manager in Dublin, we are looking to hire a Finance Manager. Working alongside the Head of Finance and managing a team of three, the Finance Manager will have the following responsibilities:Work closely with a team of 5 to produce monthly & quarterly consolidated management information.Review, implement &...

  • Layout Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt Mixel Full time

    Team planning and team member resource utilization:- Conduct weekly meetings with his team members to follow up on the progress of assigned tasks:- Attend lead status meetings where the different aspects of the projects are discussed & provide clear status of his team's assigned projects:- Resolving all technical and managerial issues within the team:-...


  • Cairo, Cairo, Egypt UPGRADE Aggregated egypt Full time

    Develop and implement comprehensive lead generation strategies to achieve company targets and objectives.Set clear department goals and provide effective leadership to motivate and guide team members towards success.Monitor and evaluate team performance against set targets and take corrective actions as necessary.Create, implement, and optimize end-to-end...

  • Android Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt SSC Egypt Full time

    Lead the design, development, and maintenance of the company's Android products. Manage the Android development team, providing guidance and mentorship. Collaborate with crossfunctional teams to deliver innovative solutions. Ensure the development and delivery of highquality, secure, and userfriendly products. Stay uptodate with the latest developments in...

  • Sitecore Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt BLACKSTONE eIT Full time

    Lead a team of Sitecore developers, providing technical guidance and mentorshipCollaborate with clients and stakeholders to define project requirements and deliverablesDesign and develop scalable and robust Sitecore solutionsWork closely with UX/UI designers to ensure seamless integration of design and functionalityCollaborate with cross-functional teams to...

  • Design Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt Talent 360 Egypt Full time

    Lead, mentor, and inspire a team of designers, providing guidance and support to enhance their skills and creativity.Set clear expectations, assign tasks, and manage workloads to ensure a productive and efficient team.Create processes and procedures to enhance and support design practicesOversee the entire design project lifecycle, from concept development...


  • Cairo, Cairo, Egypt Top Business Group Full time

    Responsible for selling and handling operations for the academy working directly with students. Bachelor degree. » Excellent command of English language. » 1 to 3 years in Tele-Sales. » Preferably resident in Heliopolis or near areas