Channel Team Lead, Business Coach
2 weeks ago
- Experience with planning, performance metrics, and process improvement
We're seeking Team Lead for our Delivery Stations.
In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Key job responsibilities- Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
Core Job Fundamentals:
Monitoring performance of the program daily
Action plan to achieve the program targets
Managing ramp ups/scouting
Tracking program payment cycle
Preparing daily performance summary
Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador
Cairo, EGY
- Experience in logistics
- Experience with data analysis
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