Call Center Team Leader

Responsibilities: some of the general duties and responsibilities that make up the job description of most of them are shown in the example below: - Be in charge of running and managing the call center daily - Set targets for all other call center agents to meet up with - Schedule and organize shift patterns for other team members to ensure that customers...

Handling clients over the phoneGraduates, both genders flexible with rotation shifts for males Military status exempted is a must.Raya Contact Center The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Create an inspiring team environment with an open communication culture.Set clear team goals.Delegate tasks and set deadlines.Oversee day-to-day operation.Monitor team performance and report on metrics.Motivate team members.Discover training needs and provide coaching.Listen to team members' feedback and resolve any issues or conflicts.Recognize high...

Call Center Agent خدمة عملاء بالعربي Good & Very good English Fresh graduate Able to work on rotational sifts (24/7) for males. Military status (defined for males) University degreeRaya Contact CenterThe leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering...

About us:We are a growing agency dedicated to assisting businesses from various industries in their expansion efforts. Our team comprises driven individuals who are committed to achieving results swiftly and enjoy what they do.At the moment, we are in search of a highly motivated and experienced call center trainer to join our team at UPGRADE. As the call...

Responsibilty:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...

Providing outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...

Manage inbound and outbound calls in a timely manner.Analyze client requirements and offer the best possible solution or information.Explain all the essential details of the organization's products and services to captivate the customer's attention.Take the initiative to build fruitful connections through fluent and engaging communication.Keep records of all...

-Graduate males only-Experience in the call center field is required-Good in EnglishMaximum 30 years-A resident of CairoAdvantages:Medical and social insuranceMetro subscription after the first 3 monthsA rewarding salaryPaid training for two monthsTwo days off, variableJob type: full time

Technical Support Call Center AgentGraduates.Military service determined.Egyptians.Technical Knowledge.Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts...

French speakers are needed for call center vacancies asapRequirements:Grads with fluent French+ v good English.Technical background/experience is a plus.No commitments for the next 6 months.Ready to start.Benefits:Social& Medical insuranceTransportation provided.

Assess team performance and provide feedback to maximize effectiveness.Lead and supervise the team to meet targets and fulfill duties.Identify areas for improvement and provide guidance based on call evaluations.Support and assist team members, answering questions and offering feedback.Participate in hiring and onboarding processes.Handle escalated calls and...

Responsibilities:We are leader on our businesses, and recognized as one of the largest global innovative companies.Management & CompetencyManage his team of engineers (yearly reviews, meetings, missions, objectives, timesheets)Define the necessary qualifications and training plan for his team with the support of his management Allocate his team staff in the...

Call Center Agent Offshore projectRequirements: Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and build rapport with the customer Excellent data entry, MS Word and internet navigation skills Clear, distinct voice Must have...

» Call center back ground is preferred » Excellent understanding for all physical problems and its solutions Very good network background » Very good English » Fresh graduate » Able to work on rotational sifts (24/7) for males and till 10:00 PM for females » Military status (defined for males) » CCNA certified (preferred) » Call center back ground is...

Raya OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...

Job DescriptionThe Call Center Representative is responsible for the communications between the current and potential customers of the corporate clients and the service providers, Therefore; he must be able to deal with customers' problems, complaints, and inquiries; and the job needs to be quick in dealing with computer programs to move between the...

Call center, Travel Consultant Reservation, Booking:- location: Abbassia (Cairo):- German Level:B2:- Graduates ( Males ):- Salary: 16,5K Net + Extra month salary every 3months:- Paid Training:- Social and Medical insuranceSalary: E£16,500.00 per monthEducation: Bachelor's (preferred)Language: German (preferred)

Lead and manage a team of recruiters, providing guidance, support, and mentorship in the recruitment process for call center positions but not limited toCollaborate with hiring managers and People team to understand the talent requirements, workforce plans, and recruitment priorities for the call center.Question the status quo, bring fresh ideas, and...

Acquisition of high-profile brands to Talabat, including, locally acclaimed and big chains (30+ restaurants)Identify a list of high potential vendors, while maintaining Wishlist across Egypt to acquire the right vendors(A&B) categories.QA of the onboarding process through optimizing onboarding time and improve the experience by designingand implementing...