call center representative

2 weeks ago


Cairo, Cairo, Egypt Active Freight Network Full time
  • Manage inbound and outbound calls in a timely manner.
  • Analyze client requirements and offer the best possible solution or information.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

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