Ticketing Support Executive

A Sales & Ticketing Executive (Male) is needed for our travel agency in Riyadh, Saudi Arabia. **Roles and Responsibilities**: 1. Booking tickets, reserving hotels, and sending quotations for tours and packages based on the customer's request 2. Promotes and sells tourism and holiday packages 3. Dealing with customer queries, complaints, and refunds 4....

**Location**: Cairo **Work Arrangement**: In-office - What you will be doing: - Air Reservation and Ticketing via SABRE GDS Application: - Efficiently handle ticket exchanges, international fare quotes, refunds, quality control, contract fares, snap codes, airlines' rules, and other related tasks. - Booking and Itinerary Management: - Create and update...

**About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...

Details Required Experience 3 years - Department Customer Operations - Career Level2 Position Location maadi **Skills**: Technical Support Excellent English Requirements and responsibilities **Reservation and Ticketing Specialist**: - Internal support will be responsible for managing reservations from customers and travel agents. The main tasks of the...

**Reservation Agent / Ticketing Agent We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **Reservation Agent Responsibilities**: - Assisting and...

**About the job Senior Specialist Support and Implementation**: Key responsibilities: Observing all switches performance from processing point of view. Investigate and analyze cases detected from different stakeholders and channels. Open and follow up until closure tickets with Vendors according to each type; inquires, notifications, bugs, improvements,...

PTV_Vacancy For immediate Hiring: Job Title : #technicalsupportengineer. Company Name : Payment Terminal Venture LTD, subsidiary of Technobiz - Job Type : Full Time - Job Description: - Provide day-to-day delivery and technical support for customer via Ticketing and Phone support and onsite support as required. - Supports Windows Diagnoses and troubleshoots...

About the job IT Support **Duties and Responsibilities** Proactive and reactive monitoring of the infrastructure devices and alert on performance trends that may adversely affect the service. Diagnose issues and take preventative steps to clear issues. Analyse events generated by systems, review/filter the alerts and determine/classify them for relevancy...

Details Required Experience 3 years Department R&D Career Level Position Location maadi **Skills**: - Linux Dockers Requirements and responsibilities Skills required: Linux Docker Databases skills Working on monitoring Ccna N+ Support engineer JD: Implementation and support engineer will own end to end customer communication for customer deployments and...

As an Executive Assistant, you will play a vital role in supporting our team and ensuring the efficient functioning of our daily operations. **Your responsibilities will include**: 1. Scheduling and coordinating wake-up calls. 2. Conducting semi-hourly task reviews and updates. 3. Managing and organizing schedules. 4. Assisting with meeting debriefs. 5....

Cairo / Alexandria - 4+ years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** **L3 Support Analyst** **Job description** **SUMMARY** **ROLE AND RESPONSIBILITIES**: - Support the warehouse management system and customers. - Monitor and resolve support tickets through our ticketing...

Insure to solve assigned tickets for the supported systems within SLA and ensure optimal customer satisfaction. - React to high severity technical issues that require immediate attention. - Work with multiple teams for the successful resolution of issues and incidents. - Execution of DB scripts/extracts as needed. **Skills**: - 2-6 years of experience in...

**Job Description**: - Supervise the coordination of a complex calendar for the General Manager. - Meet and greet General Manager Clients and Visitors. - Prepare correspondence, reports, and materials for publications and presentations. - Organize the planning of trade shows, conventions, and seminars; handle booking of location. - Answer, screen, and...

Details Required Experience 2-3 years Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Excel Communication troubleshooting customer service Word Customer Focus Requirements and responsibilities **Primary Responsibilities**: - Support clients with their use of the product - answering questions and...

Details Required Experience 4+ Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Sql server Linux Windows Research Skills Analytical Skills MySQL TypeScript Communication troubleshooting Technical Support customer service Excellent English B2B Team Work Internet research and analysis Critical...

**Your Job** Guardian Glass is looking for a **Sales Support Executive** to join in 10th of Ramadan in Sharqia (Egypt). **What You Will Do** - Daily interaction and tight cooperation with the Sales team (Outside Sales), providing "End to End" project & administrative support, working together to meet customer needs, secure Commercial Project pipeline, new...

One or more years’ experience supporting operating systems (Windows, Macintosh or Linux) - Experience supporting through various channels (on-premise) - Experience using a ticket system for customer service requests - Experience with PC imaging - Experience with hardware troubleshooting (Client/Sever, Network equipment) - Proficient in English At Amazon,...

**Position**: Engineer II, Customer Support Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets. Can provide...

Position: Engineer II, Customer Support **Job Description**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of...

**Duties and Responsibilities** Proactive and reactive monitoring of the infrastructure devices and alert on performance trends that may adversely affect the service. Diagnose issues and take preventative steps to clear issues. Analyse events generated by systems, review/filter the alerts and determine/classify them for relevancy and urgency. Perform...