Customer Support Engineer

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Who We Are** Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

**About Outseer** **What you’ll achieve**: Our Customer Support Engineer will provide remote technical customer support for Outseer Fraud Manager and Outseer 3D-Secure products. Outseer products are comprehensive risk-based authentication and fraud detection platforms that take a risk-based approach to enable strong, multifactor authentication using...

**About Outseer** **What you’ll achieve**: Our Senior Customer Support Engineer will provide remote technical customer support for Outseer Fraud Manager and Outseer 3D-Secure products, as well as support and guide junior support engineers as the shift lead. Outseer products are comprehensive risk-based authentication and fraud detection platforms that...

**Our Exciting Opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities**: - Act as Single Point of Contact...

Details Required Experience 4 Department R&D Career Level Position Location maadi **Skills**: - Networks troubleshooting Technical Support customer service Excellent English Requirements and responsibilities Skills required: Linux Docker Databases skills Working on monitoring Ccna N+ Support engineer JD: Implementation and support engineer will own end...

**Join our Team**: **Our Exciting Opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. -...

**Mechanical Engineer - Technical Support (Alexandria or Cairo)** We are a ducting-system-manufacturing company seeking a highly motivated and results-oriented **Mechanical Engineer** to join our growing team in **Alexandria or Cairo, Egypt**. In this role, you will provide technical support to our customers, design customized products, submit various...

iSchool, a leading e-learning company specializing in coding and artificial intelligence education for students aged 6 to 18, is currently seeking a dedicated and knowledgeable Customer Support representative to join our team. As a Customer Support representative, you will play a crucial role in providing exceptional service to our students, parents, and...

**Title**: Technical Support Engineer **Function**:Technology **Location**: Remote **Job Type**: Permanent/Full time **Company Overview**: In a world increasingly reliant on digital interactions, trust is the foundation upon which meaningful business relationships are built. As online transactions continue to surge at an unprecedented pace, Uqudo stands...

For our Electrical Sector team in Cairo, we are looking for a motivated and enthusiastic new colleague who comes with an Engineering background, enjoys working with customers, and has analytical mindset, solid communication, prioritization, and organization skills. Based in Egypt, Cairo, the role is reporting into our Regional QESH Manager for the Middle...

Duties: Independently identify problems within our software based on customers reported inquiries Troubleshoot, analyze, create workarounds to achieve high levels of customer satisfaction and success. Make use of administrative tools to respond to customers operational requests and inquiries. Document previous issues resolutions to aid in maintenance of...

BlackStone eIT is a reputable and innovative software company, and we are currently seeking a talented and enthusiastic Software Technical Support Engineer to join our team. As a Software Technical Support Engineer, you will be responsible for providing technical support to our clients and ensuring their satisfaction with our software...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Technical Support Engineer - Premier (Attaching CVs is a MUST) **Job Description**: The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal...

BlackStone eIT, a leading computer software company, is seeking a skilled and dedicated Software Technical Support Engineer to join our dynamic team. As a Software Technical Support Engineer, you will play a crucial role in providing technical support and assistance to our clients. Your excellent problem-solving skills and strong technical knowledge will be...

**We are seeking a motivated and customer-focused individual to join our team as a CrowdStrike Support Engineer.** **Responsibilities**: - **Troubleshoot customer issues related to CrowdStrike products and services.**: - **Escalate complex issues to the appropriate teams.**: - **Document your findings and solutions in a clear and concise manner.**: -...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

(Remote Work - Located IN EGYPT) Job Responsibilities: - Provide technical support and help with billing queries for customers located in USA, CA, UK, AU and NZ. - Create, manage, and follow up on customer tickets until they are resolved. - Record all activities using our current CRM to enhance visibility. - Follow our current internal customer success...