Customer Support Engineer

**Summary**: Working closely with the engineering team leader, this person will be responsible among other tasks for providing daily technical assistance to our customers, solutions to various technical matters and support during maintenance activities planning and execution phases. Customer Support Engineering team supports the operation and maintenance of...

**Position**: Engineer II, Customer Support Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets. Can provide...

Position: Engineer II, Customer Support **Job Description**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of...

Advanced Customer Support Engineer - HCM-23000074 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Senior Advanced Customer Support Engineer - Apps Developer (eBS & PaaS dual skills!)-23000075 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** - He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need...

Senior Advanced Customer Support Engineer - Apps Developer (eBS & PaaS dual skills!)-22000AOW **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** - He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need...

Senior Advanced Customer Support Engineer - Apps Developer (PaaS)-23000077 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent...

Senior Advanced Customer Support Engineer - Apps Developer (eBS)-23000076 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent...

Job Description & Specification: - Job Purpose: - Responsible for the technologist and creative problem solver with an understanding of the processes for the implementation of customer success. - Duties, Responsibilities and Accountabilities: - Client facing skills and can build close ongoing relationships with our clients - Providing support to our...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer,...

**Job Description**: **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer...

**Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...

Providing customer support for our ITWORX EDUCATION products and services - Develop and deliver best-in-class support to our growing list of customers - Providing technical support to our clients, managing client issues to resolution. - Providing detailed documentation to support the issue resolution - Organizing additional resources from other ITWORX...

iSchool, a leading e-learning company specializing in coding and artificial intelligence education for students aged 6 to 18, is currently seeking a dedicated and knowledgeable Customer Support representative to join our team. As a Customer Support representative, you will play a crucial role in providing exceptional service to our students, parents, and...

**Mechanical Engineer - Technical Support (Alexandria or Cairo)** We are a ducting-system-manufacturing company seeking a highly motivated and results-oriented **Mechanical Engineer** to join our growing team in **Alexandria or Cairo, Egypt**. In this role, you will provide technical support to our customers, design customized products, submit various...

Job Description **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer business...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

**Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!** **Position overview**: Lead and manage Ball facilities in allocated countries to provide expertise and support to...