Senior Application Support Officer

**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

**Join our growing team of achievers and take your career to the next level!**: At BI-Technologies, we all work as one big family. We pursue an environment that sparks achievement enabling people to excel and demonstrate their skills and abilities. Our employees enjoy exposure to vast career opportunities and ongoing development in a workplace where they...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the job IT Application Support**: Key responsibilities: Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. Analyze, troubleshoot end-users problems -Utilize all technical resources to solve reported issues. Demonstrate and promote superior...

The Senior Oracle DBA with OEM expertise is responsible for the operations, implementation, maintenance, and performance tuning of Oracle database systems across the organization. - This role involves utilizing Oracle Enterprise Manager extensively for monitoring, management, and administration tasks.Resolve most technical incidents independently within...

Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. - Analyze, and troubleshoot end-user problems -Utilize all technical resources to solve reported issues. - Demonstrate and promote superior customer service in handling inquiries, problems, and...

Company Description Informa is a leading international events, intelligence and scholarly research group. Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences,...

**Job Information**: Industry - Real EstateWork Experience - 4-5 yearsCity - Cornish El NileState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Work with Application teams to identify and fixes to improve stability, reduce operational risk, and reduce manual tasks. - Develop strong partnerships and communication channels with the business, IT team...

Senior Accounting Officer(Job Number: SEN000259) Description Role Purpose: The Senior Accounting Officer is responsible for providing comprehensive professional accounting services and managing the activities of the accounting unit to support the effectiveness of the department across the business. Key Responsibilities: - Supervise the maintenance of...

**JOB TITLE**: Application Support Specialist **DEPARTMENT**: Centre of Excellence **REPORTING TO**: Service Delivery Manager **LOCATION**: Egypt **ADDITIONAL INFO**: **PURPOSE OF POSITION**:Deeper analysis for repetitive incidents and perform RCA to resolve problems permanently. **KEY RESPONSIBILITIES** - Responsible for the 3rd level support for...

Details Required Experience 2-3 years Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Excel Communication troubleshooting customer service Word Customer Focus Requirements and responsibilities **Primary Responsibilities**: - Support clients with their use of the product - answering questions and...

Collaborates with team members to document incident resolution in the shared knowledge base. - Report major incidents within the agreed OLA to the incident management team when required. **Requirements**: - 0-2 years experience in IT. - Bachelor’s degree in Computer Science or similar. - Very good command of written and spoken the English language. -...

**Job Information**: Field - Applications & DataField / Area - Business Analysis & SupportIndustry - BankingJob Category - Application Support AnalystWork Experience - 1-3 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Investigating and handling customers reported Issues, Requests and Inquiries. - Reporting any...

**About the job Developer and Support of Applications and Software Solutions**: Role Summary Develop all sorts of required reports and dashboards required by different stakeholders. Key responsibilities Act as a first level of support for business teams Monitors the system, checks messages and improves the current processes. Submit ad hoc business...

Support the preparation of key presentations, strategy documentation, and other documents - Participate in the annual budget process, periodic forecasting, and periodic analysis of operations performance **Requirements**: - 2-3 years of experience as an officer in the IT technical field. - Very Good hands-on knowledge of IT technical...

Develops, maintains and updates IT systems for EBI’s specific business needs, thereby supporting effective and efficient business operations for the organization. **Key responsibilities**: - User Needs. In coordination with users, investigate their needs and provide solutions by either creating an in-house program or by facilitating the process for...

We are looking for a highly efficient and driven Senior HR Officer to join our growing, talented team in Cairo. You will report into the HR Director and will be the face of the HR team in Cairo. You will manage full employee life cycle activities including recruitment, attendance and performance monitoring, training, payroll and employee counselling. If you...

**TITLE: Project Senior Officer** **REPORTS TO**:Senior Refugees and Migrants Program Manager**LOCATION**:Greater Cairo**GRADE**: 3**CONTRACT LENGTH**:Fixed Term Agreement - Annual contract with the possibility of extension based on performance and budget availability**CHILD SAFEGUARDING**: Level 3: the post holder will have contact with children and/or...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Job Description Summary**: We are looking for an Admin and Support who will responsible for maintaining and making available as necessary complete and current documents and related information throughout the project cycle. In this role, Admin and Support will report to the Senior Operational Leadership Manager. **Roles and Responsibilities**: - Provides...