IT Application Support

**Job Information**: Field - Applications & DataField / Area - Business Analysis & SupportIndustry - BankingJob Category - Application Support AnalystWork Experience - 1-3 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Investigating and handling customers reported Issues, Requests and Inquiries. - Reporting any...

ATLANTIC Engineering Company for Energy Technology (ECET) in Cairo is a French based international company producing 1.2 million of water heaters and 500 000 towel-dryers every year. The combination of Groupe Atlantic's knowledge, experience and management approach in hot water products and Egyptian workforce made GROUPE ATLANTIC Egypt one of the Group's...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. - Work with team members to resolve more complex or cross technology incidents. - Resolve most technical incidents independently within technical area. **Personal...

**Job Information**: Field - Applications & DataIndustry - Real EstateCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311**Role and Responsibilities**: - Provide technical support to customers, including troubleshooting and resolving software issues in a timely manner. - Collaborate with cross-functional teams to understand...

Application Support Engineer: What to Expect: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

About the job Junior, Application Support Engineer **Purpose of the job** Application Support data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles...,etc. ) end to end from Charging side, perform all activities related to project management, managing technical and business...

**Role purpose**: Acts as the owner of Incident management & Request fulfilment activities in Application Support team. Handle all daily incidents and Service request raised by Customers within agreed SLAs and performing all Daily Health checks for ensuring High Service availability. **Key accountabilities and decision ownership**: - Handling the support...

**About the job Developer and Support of Applications and Software Solutions**: Role Summary Develop all sorts of required reports and dashboards required by different stakeholders. Key responsibilities Act as a first level of support for business teams Monitors the system, checks messages and improves the current processes. Submit ad hoc business...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our...

**Key accountabilities and decision ownership**: - Ensure accurate and on time data delivery and service availability according to agreed SLA. - Effective supporting the finance monthly closing activities and the Bi-Weekly trade review reports - Evaluate, solve and log reported problems during handling daily operational service requests (SRs)/TTs -...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

Familiar with sales cycle - Support all users on SAP SD, PM, LE modules - Maintain master data on SAP for SD, PM modules Job Requirements *SAP experienced 1 year in SD & PM module* Bachelor degree (Computer science or Commerce with IT background ) Excellent communication and problem-solving skills Multi-tasking abilityGive needed support in all reporting...

Reports to: Applications Manager Category: FTE Location: Chennai / Egypt Unit / Division / Department / Section: Corporate Business Systems **JOB PURPOSE** **KEY ACCOUNTABILITIES** Business Intelligence Application Developments - Develop and build-up models, dashboards and reports. - Implement change management and release management. Applications...

The PostgreSQL Database Administrator (DBA) will be responsible for the operations, implementation, maintenance, and performance tuning of PostgreSQL database systems. - Resolve most technical incidents independently within technical area. **Personal Skills**: - Excellent communication and interpersonal skills. - Excellent technical report skills. - Very...

Responsible for providing technical support to current customers. Able to troubleshoot a resolve basic service support challenges. Demonstrates the ability to work in a safety focused environment. Able to provide more technical service support: installation, calibration and ongoing maintenance. Developing an understanding of business, products/services, &...

**About the role**: **Big Data, Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical Responsibilities** - handle, diagnose and route in real-time incoming trouble tickets - responsible for 2nd level technical support and...

Issue Tracking: Log and track user-reported issues and requests using ticketing or support tracking systems. Ensure accurate and detailed documentation of user interactions and problem resolutions. - Escalation: Escalate more complex issues to Level 2 or higher support teams when the resolution requires advanced technical expertise or deeper investigation. -...

Job Summary **Responsibilities**: - Support production environment - Solve incidents within SLAs - Provides management, maintenance, monitoring, and automation to all environments - Handle code deployments in all environments - Monitor metrics and innovate ways to improve - Work closely with development and testing teams and provide solutions to optimize...

**Responsibilities**: - Support production environment - Solve incidents within SLAs - Provides management, maintenance, monitoring, and automation to all environments - Handle code deployments in all environments - Monitor metrics and innovate ways to improve - Work closely with development and testing teams and provide solutions to optimize the software...

Sind Sie bereit für neue Horizonte? Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...