Application Support Officer

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the job IT Application Support**: Key responsibilities: Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. Analyze, troubleshoot end-users problems -Utilize all technical resources to solve reported issues. Demonstrate and promote superior...

Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. - Analyze, and troubleshoot end-user problems -Utilize all technical resources to solve reported issues. - Demonstrate and promote superior customer service in handling inquiries, problems, and...

**Job Information**: Industry - Real EstateWork Experience - 4-5 yearsCity - Cornish El NileState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Work with Application teams to identify and fixes to improve stability, reduce operational risk, and reduce manual tasks. - Develop strong partnerships and communication channels with the business, IT team...

Details Required Experience 2-3 years Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Excel Communication troubleshooting customer service Word Customer Focus Requirements and responsibilities **Primary Responsibilities**: - Support clients with their use of the product - answering questions and...

Support the preparation of key presentations, strategy documentation, and other documents - Participate in the annual budget process, periodic forecasting, and periodic analysis of operations performance **Requirements**: - 2-3 years of experience as an officer in the IT technical field. - Very Good hands-on knowledge of IT technical...

**About the job Developer and Support of Applications and Software Solutions**: Role Summary Develop all sorts of required reports and dashboards required by different stakeholders. Key responsibilities Act as a first level of support for business teams Monitors the system, checks messages and improves the current processes. Submit ad hoc business...

**Job Information**: Field - Applications & DataField / Area - Business Analysis & SupportIndustry - BankingJob Category - Application Support AnalystWork Experience - 1-3 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Investigating and handling customers reported Issues, Requests and Inquiries. - Reporting any...

Insure to solve assigned tickets for the supported systems within SLA and ensure optimal customer satisfaction. - React to high severity technical issues that require immediate attention. - Work with multiple teams for the successful resolution of issues and incidents. - Execution of DB scripts/extracts as needed. **Skills**: - 2-6 years of experience in...

**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. - Work with team members to resolve more complex or cross technology incidents. - Resolve most technical incidents independently within technical area. **Personal...

**Job Information**: Field - Applications & DataIndustry - Real EstateCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311**Role and Responsibilities**: - Provide technical support to customers, including troubleshooting and resolving software issues in a timely manner. - Collaborate with cross-functional teams to understand...

GEA GRADE Refrigeration is an Industrial Refrigeration contractor operating in the MENA region. The Office Support Specialist will dedicate himself to the best of his ability to improve the profitability of the Company and its affiliates. The Office Support Specialist will be reporting administratively to the Area Manager-Egypt and technically to the HR...

**Project Description**: The WESE program is five-year USAID-funded project designed to engage, leverage, and partner with the private sector as well as public social service initiatives to encourage women’s participation in the workforce; generate demand for financial services; promote tailored, market-based solutions to women’s economic empowerment;...

**JOB TITLE**: Application Support Specialist **DEPARTMENT**: Centre of Excellence **REPORTING TO**: Service Delivery Manager **LOCATION**: Egypt **ADDITIONAL INFO**: **PURPOSE OF POSITION**:Deeper analysis for repetitive incidents and perform RCA to resolve problems permanently. **KEY RESPONSIBILITIES** - Responsible for the 3rd level support for...

**TITLE**:Project Officer (Youth Applications)**T TEAM/PROGRAMME**:Program Operations**LOCATION**:Cairo or Alexandria or Assiut**GRADE**: 4**TYPE OF CONTRACT**:Fixed Term**CHILD SAFEGUARDING: (select only one)** Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g., once a week or more) or intensively (e.g.,...

About the job Junior, Application Support Engineer **Purpose of the job** Application Support data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles...,etc. ) end to end from Charging side, perform all activities related to project management, managing technical and business...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...