Office Manager
3 days ago
Company Description
Informa is a leading international events, intelligence and scholarly research group.
Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences, specialist digital content and actionable data solutions.
Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.
**Job Description**:
**The Role**:
As the Office Manager you will be responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. Responsibilities include the development (where applicable) of office related safety policies and ensuring their successful implementation. You will manage the general administrative tasks and ensure documents are tracked and controlled. You will be responsible for providing administrative support to ensure organizational effectiveness and efficiency.
**Job Summary/Responsibilities**
**Key Performance Indicators**
- Assisting Senior Management Team with requests.
- To insure getting the proper events & office licenses & permissions in a timely manner.
- Ensuring office emergencies and maintenance requests are responded to and resolved in a timely manner.
- Supervision of the reception.
- Maintaining administrative records for all official company documentation.
- Maintaining records and compiling information for reporting purposes.
**Main Duties & Responsibilities**:
**Office Management**
- Oversee the preparation of meeting rooms, refreshments for meetings and events as requested by the Senior Management team.
- Monitor all the office supplies ensuring adequate stock levels are maintained.
- Support and supervise the Receptionist and Office Assistants ensuring continuous cover during office hours and that all visitors and callers to the company are dealt with professionally
- Take ownership for the business and suggest improvements.
**Administration & Document Control**
- Support the business in drafting letters in Arabic & English languages.
- Manage, maintain and update the administration filing system.
- Compile and track information for reporting purposes
- Provide administrative support as and when required for one-off short-term projects as dictated by senior management (e.g. annual events) liaising with relevant parties as required.
- Coordinate travel arrangements including the processing of visas where required, as requested by senior management.
- Assist with diary management for meetings and travel of senior management.
**Compliance & Business Continuity**
- Coordinate, track and maintain official company documentation and always ensure compliance with local requirements.
**Other**
- Support office wide initiatives such as Sustainability, Walk the World etc.
- Perform any other duties commensurate with this role.
**Qualifications**:
**Minimum Education Level**:
- Educated to degree level or equivalent
**Background Knowledge, Skills & Experience**:
**Essential**
- Significant experience working in administration, preferably with an international company.
- Ability to perform basic clerical work involving judgement, accuracy and speed with mínimal supervision
- Speaks and writes clearly and fluently in English and Arabic to both individuals and groups
- Computer literate and proficient in the use of Microsoft Word, Excel and outlook
- Able to prioritize work tasks, deadlines and use scheduling tools
- Proactive
- Interpersonal and customer facing skills
- Cultural awareness and sensitivity
- Self-motivated.
Additional Information
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