Business Support Assistant

3 weeks ago

مصر, Egypt World Food Programme Full time

**.**:
**WHY WORK AT WFP?**:
**SAVING & CHANGING LIVES ❤**
**_Make a difference, the world will notice._**
**We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.**:
**GLOBAL COMMUNITY**:

- Build bridges that unite people across the world._
Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

**UNLIMITED POSSIBILITIES**:

- Unlock possibilities you never thought you'd find._
WFP goes anywhere it is needed and does whatever it takes to get the job done.

**LIFE-CHANGING EXPERIENCE**:

- Reach beyond yourself and discover your true potential._
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.

**Join us to make a difference.**
**Watch this video to know more about us**

**ABOUT WFP**:
The United Nations World Food Programme is the world’s largest humanitarian organization, saving lives in emergencies and using **food assistance **to build a pathway to **peace**, **stability **and **prosperity** for people recovering from **conflict**, **disasters** and the impact of **climate change**. Food assistance extends well beyond the traditional view of “food aid” as transfers of food commodities to hungry people.

It seeks not only to save lives and protect livelihoods in the short term, but also to combat the root causes of hunger in the medium and long term for a world with zero hunger.”

**ORGANIZATIONAL CONTEXT**:
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
At this level, work is carried out under mínimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

**JOB PURPOSE**:
To deliver standard business support processes for AdminIstration, Travel and Events Management to facilitate effective service delivery.

**KEY ACCOUNTABILITIES (not all-inclusive)**:

- Liaise with Travel Agent ensuring WFP gets the best service and price for all travel.
- Create Travel Documents for release from Approving Officers.
- Review Travel expense claims details ensuring they are in line with travel itineraries and approved Travel authorizations and entered on the system.
- Produce monthly statistics for the Travel unit including the monthly statistics of all tickets purchased by the Country Office.
- Maintain the Trip Documents tracking system facilitating easy retrieval of required data or information
- Book hotels through contracted hotels or travel agents for official trips to the field or abroad.
- Assist in providing staff with information regarding requirements for travel both within the country and abroad.
- Assisting new International staff with accommodation and booking hotels.
- Liaise with client units to ensure that all required information is obtained to facilitate proper planning of events and/or missions in the Country Office or in the field.
- Provide assistance in additional duties as requested

**STANDARD MINIMUM QUALIFICATIONS**:
**Education**: Completion of secondary school education. A university degree in Administration or any other related field
**Experience**: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work, customer service, travel & events management.

**Language**:Fluency in both oral and written communication in English and Arabic.

**Knowledge & Skills**:

- Good communication skills required to give and receive information and work with a variety of individuals.
- Ability to monitor and record financial transactions.
- Ability to carry out basic data analysis and presentation.
- Ability to rectify problems requiring attention.
- Excellent computer skills (Word, Excel, PowerPoint); experience in corporate ERP systems (e.g SAP) is highly desired.

**4Ps CORE ORGANISATIONAL CAPABILITIES**:
**Purpose**
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in bene

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