Business Support Specialist

6 months ago


مصر, Egypt Johnson & Johnson Full time

Janssen Egypt is recruiting for a **Business Support Specialist** to be located in **Cairo, Egypt **.

**Summary of the job**:
Provide a comprehensive support to Business and HR Cross-Sector within scope of responsibility as appropriate, this could include:
**Communication**

HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements)

**Onboarding & induction**

Manage the Onboarding of new hires.
- Design and conduct monthly new hire’s induction sessions.
- Organize Office tour for new hires.
- Introduce New Hires to Local Policies
- Introduce New Hires to J&J Systems
- Introduce New Hires to book of Janssen.

**Contingent **Worker Engagement**

Design and implement simplified process for engaging with Outsourcing appointed agencies.
- Manage and support manager through the process from hire to exit
- Follow up on PO and payments for timely payments
- Make sure of process compliance, engage with HRS/ agency and manager for step by step guidance
- Periodic review/notification for renewals and terminations/contract expiry
- Ensure and monitor compliance of the vendor and the hired contingent worker with the authorities and with JNJ policies and procedures.
- Manage and conduct monthly payroll.

**Support and Administer Health and Safety programs**
- Support Safe Fleet & EHS&S communications and programs.
- Submit SAFE Fleet & EHS&S quarterly reports in Curve system - sending out communication to all employees, trainings to new joiners; liaise with relevant stakeholders in Egypt & HRS for reporting.

**Vendor Engagement and Payments Efficiency**
- Manage E2E PO process and ensure timely payment for suppliers and accurate cost allocations for the Legal Entities; Drive efficiencies with suppliers and approved vendor list
- Ensure suppliers have full understanding of JNJ platforms and optimize payment timelines and better services

**HR Support**
- Serve on project teams related to HR Strategic Projects, including but not limited to: JENA 2 POLLO, Employee Engagement, Learning and Development.
- Support Total Reward team with manuscripts, policy translations production and group insurance policies payments and annual renewals.
- Liaise between Employees, FYB, AON team and Total rewards on matters related to medical insurance incase of employee escalation.
- Support BUHR with HR-related events.
- Support ER/LR team with local investigations and involuntary termination when required.
- Assist in the logistics of Leadership and employee trainings.
- Aid employees regarding HR-related inquiries, resolving concerns or issues promptly and professionally.

**Qualifications**:
**Experience Required**
- Education: University/Bachelors Degree or Equivalent
- Years of Experience: 4+ years related experience
- Language: Excellent command of the English language both written and spoken
- Location: Cairo Egypt
- Relocation availability: NA

**Technical/Functional Skills Required**
- Good computer efficiency - MS Applications
- Excellent organizational skills
- Ability to communicate at all levels within J&J and externally, excellent written and verbal communication skills
- Strong process improvement skills
- Ability to multi-task and prioritize workload
- Ability to cultivate internal and external relationships and partnerships
- Ability to challenge the status-quo and adapt to change
- Ability to deliver on results
- Maintain confidentiality
- Strong attention to detail
- Process driven, ability to maintain policy/procedure enforcement
- Committed to go the extra mile with a can do attitude
- Customer Focused/Oriented
- Ability to meet the defined timelines

**Leadership Behaviors Required**
- **LIVE OUR CREDO**: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and ensures everyday actions contribute to Our Purpose
- **CONNECT**:Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.
- **SHAPE**: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
- **GROW**:Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in Egypt are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our p


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