Credit Control Specialist

3 days ago

مصر, Egypt Informa Global Support Full time

**Company Description**
At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to champion specialists by helping people learn more, know more and do more.

As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We’re passionate about building for the future - and want your future to be with us. Because we know you’re hungry to expand your skills by embracing new experiences. And all the while you’ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.

The purpose of the role is to collect all monies owing to Informa within collections policies and procedures to ensure that collection targets are met and to also collect monies owing from customers who have exceeded credit limits or terms to minimize bad debts.

You must be able to maintain a caring, efficient, knowledgeable, and effective interface with customers and colleagues at all times, and resolve customer queries.
and collect payments within credit terms whilst maintaining and enhancing hard-won customer relationships.

You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing excellent service to all Informa customers and colleagues.

The Credit Control Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

- Ensuring customer portal is highlighted to customers when contacted.
- Collecting all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met.
- Collecting monies owed from customers who have exceeded credit limits or terms to minimize bad debts.
- Building close internal and external relationships with Sales and customers.
- Ensuring all customer contact notes are entered and updated into SAP or the appropriate system.
- Managing the outstanding sales balances falling due and contacting customers to obtain payment before the event start date if applicable to your division.
- Resolving queries in a timely fashion and collecting aged debt with a view to minimizing bad debt provision.
- Managing simple disputes and escalating complex disputes to the Team Leader.
- Achieving the monthly cash collection targets set for your specific section of accounts.
- Look after any unallocated cash items sitting on your set of accounts and work with the Cash Application team to have the monies applied if you are able to gain the appropriate backup from the customer.
- Providing weekly reports to the Business detailing current levels of debt if applicable for your division.
- Providing/completing necessary documentation to customers to ensure the payment can be processed (vendor request forms, W9, W8, residency forms, tax exempt certificates, withholding tax certificates, etc.)

**Qualifications**
- Good knowledge and understanding of customer operations processes.
- Strong problem-solving, prioritization, and organizational skills.
- Knowledge of best practice in customer service operations.
- Familiar with SAP modules.
- Bachelor’s degree in business or accounting.

**Skills & Abilities**
- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments, and key contacts.
- Knowledge and ability to use relevant internal systems.
- Ability to complete a variety of related tasks.
- Proactively solve problems.
- Excellent customer service skills.
- Good time management skills.
- Ability to be flexible within the role.
- Excellent oral and written communication skills.

**Additional Information**

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

  • Credit Control Specialist

    2 weeks ago

    مصر, Egypt Informa Global Support Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Credit Control Specialist

    1 week ago

    مصر, Egypt Informa Global Support Full time

    Company Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. Our leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers...

  • Credit Controller

    1 week ago

    مصر, Egypt Ingram Micro Full time

    **Description** **Who are we?** Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its...

  • Credit Control Administrator

    6 days ago

    مصر, Egypt Bupa Full time

    **Credit Control Administrator** **Cairo** **Fixed term **, Full Time (40 hours per week) role** Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic,...

  • Credit Controller: Africa

    2 days ago

    مصر, Egypt Gilbarco Full time

    **JOB TITLE**: Credit Controller: Africa **DEPARTMENT**: Finance **REPORTING TO**: Head of Credit Control EMEA + SEA Region **REGION**: Middle East Cairo, Egypt **ADDITIONAL INFO**: - Fluent in English & French_ - Some travel may be required_ **PURPOSE OF POSITION** Supporting the Head of Credit Control, this role will be responsible for reducing...

  • Customer Support Specialist

    4 days ago

    مصر, Egypt Tribal Credit Full time

    **Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...

  • Credit & Collection Specialist

    2 weeks ago

    مصر, Egypt Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Credit Controller: Middle East

    2 days ago

    مصر, Egypt Gilbarco Full time

    **JOB TITLE**:Credit Controller: Middle East **DEPARTMENT**: Finance **REPORTING TO**: Head of Credit Control EMEA + SEA Region **REGION**: Middle East Cairo, Egypt **ADDITIONAL INFO**: - Fluent in English & Arabic - Some travel may be required **PURPOSE OF POSITION** Supporting the Head of Credit Control, this role will be responsible for reducing...

  • Senior Associate, Documentary Credits

    7 days ago

    مصر, Egypt Islamic Development Bank Full time

    JOB PURPOSE This role is responsible for administrative tasks necessary to support the department’s activities related to documentary credit-based transactions specifically the Issuance, Confirmation, Amendment, Extension, Negotiation, Acceptance and Cancellation of Import/Export Letters of Credit and Standby Letters of Credit. Also, with responsibility...

  • Credit Controller

    3 days ago

    مصر, Egypt Ingram Micro Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! -Job Description: About us Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise...

  • Corporate & Sme's Operations Control Manager

    2 hours ago

    مصر, Egypt Credit Agricole Egypt Full time

    . Setting proper controls to cover all Corporate & SMEs Operations area aiming to save related departments sides against other internal & external Control departments, Controls performed by Corporate & SMEs Operations Control to cover Corporate & SMEs Facilities, Corporate Support & Trade Finance Operations. - Control over CBE initiative monthly...

  • Credit & Collection Team Lead

    4 days ago

    مصر, Egypt Informa Global Support Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • National Credit Control Accountant

    4 weeks ago

    مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Credit Administration

    6 days ago

    مصر, Egypt Ingram Micro Full time

    **Description** **Who are we?** Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its you to...

  • O2c Credit Analysis Associate

    5 days ago

    مصر, Egypt Nestle Operational Services Worldwide SA Full time

    Credit Analyst POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Business Services Department: Order to Cash Full-time This position gathers and interprets financial information effectively and forms data into meaningful and concise analyses while considering a broad range of interdependent issues. Identifies areas for change, take decisions based...

  • Credit Controller

    5 days ago

    مصر, Egypt LSEG (London Stock Exchange Group) Full time

    The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts with outstanding invoices. This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts. The individual will be...

  • Senior Credit Controller

    4 weeks ago

    مصر, Egypt WaslaBrowser Full time

    Wasla is the first ever emerging markets mobile web browser and desktop extension that helps users save money, pay securely, build their credit profiles and gain access to flexible and convenient financing "Buy Now Pay Later" through an End-to-End E-commerce Experience. **If you’re a real problem solver and are looking for a new opportunity to make your...

  • Credit Analyst

    6 days ago

    مصر, Egypt HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Large Corporate Credit Control Officer

    4 days ago

    مصر, Egypt EGBank Full time

    Protect post-approval compliance with all relevant guidelines, policies, procedures, and terms of approval. Prepare activation forms based on confirmed adherence. Generate comprehensive daily and weekly monitoring reports. Ensure all reports are produced, followed up on, and filed appropriately. Identify and report trends that could potentially impact...

  • Smes Credit Review Manager

    4 weeks ago

    مصر, Egypt EGBank Full time

    Description Ensure that bank’s credit-granting activities conform to the established strategy and that approved policies and procedures and CBE guidelines are implemented. Manage an assigned credit portfolio with ongoing credit monitoring of assigned portfolio performance and detect early warning signals, deviations, deteriorating financial or operating...