Housekeeping Administration Officer

4 weeks ago


Cairo, Egypt ACCOR Hotels Full time
  • Receive, record and distribute various reports via Opera Property Management System
  • Receive, record and transmit guest requests accurately
  • Input accurate room status into computer daily and investigate discrepancies
  • Maintain and update administrative data
  • Maintain key control and monitor lost property
  • Maintain the working area in a proper state of cleanliness
  • Handle guest complaints, delegate immediately & report to Head Housekeeper
  • Comply with the hotel’s health, safety and hygiene policies
  • Adhere to personnel grooming and hygiene standards
  • Attend meetings and training sessions as required
  • Has an awareness of all Housekeeping positions including their job functions
  • Maintain good relations with the Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry.


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