Customer Services Specialist

5 days ago

Qesm nd Tanta Al Gharbiyah, Egypt Egygate Marketing Agency Full time 20,000 - 40,000 per year

Company Description

Egygate Marketing Agency is a marketing and advertising agency that provides a comprehensive range of marketing services, from printing to social media marketing. In addition to these services, we publish valuable content for marketers and business owners. We pride ourselves on delivering high-quality marketing solutions tailored to the unique needs of each client.

Role Description

This is a full-time on-site role for a Customer Services Specialist located in Qesm 2nd Tanta. The Customer Services Specialist will be responsible for handling customer inquiries, ensuring customer satisfaction, managing phone communications, and enhancing the overall customer experience. Daily tasks will include responding to customer queries, resolving issues efficiently, and maintaining a high level of professionalism in customer interactions.

Qualifications

  • Customer Support and Customer Service skills
  • Experience in achieving and maintaining Customer Satisfaction and enhancing Customer Experience
  • Proficiency in Phone Etiquette
  • Strong communication and interpersonal skills
  • Ability to work on-site in Qesm 2nd Tanta
  • Previous experience in a customer services role is preferred
  • Bachelor's degree in a related field is a plus

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