Customer Service Specialist

5 days ago

Qesm st Nasser City Cairo, Egypt no name Full time 20,000 - 40,000 per year

Company Description

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Role Description

This is a full-time, on-site role for a Customer Service Specialist located in Qesm 1st Nasser City. The Customer Service Specialist will be responsible for managing customer support interactions, ensuring customer satisfaction, and handling customer service inquiries. Daily tasks include answering customer phone calls, addressing customer concerns, providing information, and maintaining a positive customer experience.

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Strong Phone Etiquette and ability to manage phone calls with professionalism
  • Excellent interpersonal and communication skills
  • Problem-solving abilities and a proactive approach to resolving customer issues
  • High school diploma or equivalent is required, a Bachelor's degree is preferred
  • Prior experience in customer service or a related role is a plus

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