Customer Service Specialist
5 days ago
Company Description
COB Solution is dedicated to empowering medical providers by streamlining operations, optimizing workflows, and introducing innovative solutions to enhance patient care and drive growth. With a focus on efficiency and excellence, the company supports healthcare organizations in delivering superior outcomes. COB Solution is committed to creating impactful solutions that contribute to the success of its partners in the medical industry.
Role Description
This is a full-time onsite role for a Customer Service Specialist at COB Solution, located in Qesm El Maadi. The primary responsibilities include providing excellent customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction. The role demands effective phone communication, maintaining high standards of customer service, and enhancing customer experience through personalized interaction and problem-solving.
Qualifications
- Strong skills in Customer Support, Customer Service, and Customer Satisfaction
- Proficiency in Customer Experience and Phone Etiquette
- Fluency in both Spanish and English languages
- Strong interpersonal, communication, and problem-solving skills
- Ability to work in a fast-paced, team-oriented environment
- Prior experience in customer service or support roles is preferred
- High school diploma or equivalent; additional certification or training in customer care is a plus
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