Digital Marketing Strategist
1 week ago
At Whitecollars, we're on the hunt for a seasoned Digital Marketing Strategist to join our team. This role is perfect for a proactive professional with experience in digital marketing and cloud services who excels in a client-focused environment.
About the Role:You'll be responsible for building strong, lasting client relationships and driving growth by identifying opportunities with both new and existing clients. Your goal will be to create tailored proposals that align with each client's goals and work closely with our client's internal teams to ensure seamless, impactful service delivery.
Main Responsibilities:- Client Relationship Management:
- Build and maintain strong, long-term relationships with key clients, serving as the main point of contact.
- Act as a trusted advisor, understanding client needs, goals, and challenges, to provide personalized guidance and support.
- Regularly check in with clients to gather feedback, resolve issues, and ensure high client satisfaction.
- Business Growth and Opportunity Identification:
- Identify new business opportunities within existing accounts to expand service offerings and drive additional revenue.
- Onboard new clients by effectively communicating the value of our client's digital marketing and cloud services.
- Stay informed about industry trends and client business developments to proactively suggest relevant services.
- Cross-Functional Collaboration:
- Work closely with sales, marketing, and technical teams to ensure seamless service delivery and optimal client outcomes.
- Coordinate with project management and support teams to ensure timely and effective implementation of solutions.
- Performance Tracking and Reporting:
- Monitor client account performance, regularly assessing the impact and success of services provided.
- Prepare and present performance reports, highlighting key metrics, successes, and areas for improvement.
- Use data insights to recommend service adjustments, upsell opportunities, and strategies for client growth.
- Job Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field; a Master's degree is a plus.
- 5+ years of experience in account management, preferably within a digital marketing or tech-focused agency.
- Proven track record of managing high-value client relationships and driving growth through upselling and cross-selling services.
- Experience with cloud services, SaaS products, or related tech solutions is strongly preferred.
- Strong understanding of digital marketing principles and industry best practices.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) and project management tools (e.g., Asana, Monday.com) for tracking and managing client interactions.
- Demonstrated ability to prioritize client needs, build trust, and create a positive client experience.
- Excellent Communication and Analytical Skills.
- Strong problem-solving and negotiation skills.
Our ideal candidate will have excellent communication and analytical skills, with the ability to prioritize client needs, build trust, and create a positive client experience. If you're a motivated professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
The estimated salary for this position is $120,000 - $150,000 per year, depending on experience.
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