Digital Client Growth Strategist
3 days ago
About Whitecollars:
As a leading 360 digital media marketing agency, Whitecollars provides comprehensive services to clients across various industries. Our team of experts is passionate about delivering exceptional digital solutions that meet the evolving needs of our clients.
Role Overview:
This role offers an exciting opportunity to join our client success team as a Senior Account Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with high-value clients, driving growth through upselling and cross-selling services, and ensuring seamless service delivery.
Key Responsibilities:
- Manage client relationships and drive business growth through tailored proposals and solutions.
- Identify new business opportunities within existing accounts to expand service offerings and drive additional revenue.
- Develop and present proposals that address each client's unique objectives and pain points.
- Collaborate with sales, marketing, and technical teams to ensure seamless service delivery and optimal client outcomes.
- Monitor client account performance, regularly assessing the impact and success of services provided.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field; a Master's degree is a plus.
- 5+ years of experience in account management, preferably within a digital marketing or tech-focused agency.
- Proven track record of managing high-value client relationships and driving growth through upselling and cross-selling services.
- Experience with cloud services, SaaS products, or related tech solutions is strongly preferred.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) and project management tools (e.g., Asana, Monday.com) for tracking and managing client interactions.
Salary: $120,000 - $150,000 per annum, depending on experience and qualifications.
Benefits:
* Competitive salary and benefits package.
* Opportunity to work with a dynamic and innovative company.
* Collaborative and supportive team environment.
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